Responsibilities

• Agentic Commerce Strategy & Transformation Leadership Lead major workstreams that map how industrial buyers, fleet operators, dealers, and procurement teams navigate agent-influenced journeys across discovery, TCO comparison, specification evaluation, RFQ, purchase, service, and renewal.
• Identify where agent mediation creates friction, risk, or competitive advantage, and redesign journeys, propositions, and operating models around the emerging behavior rather than defending legacy channels.
• Translate emerging agentic commerce trends into industrial use cases, GTM plays, investment priorities, commercial value cases, and executable transformation roadmaps.
• Advise senior client leaders on how to compete across direct, dealer, distributor, marketplace, and procurement ecosystems as buying decisions become increasingly AI-mediated.
• Digital Experience & Discoverability Lead initiatives that improve how industrial products, aftermarket services, and commercial propositions are discovered, interpreted, compared, and engaged across digital and AI-enabled environments.
• Define strategies to improve discoverability across search, conversational interfaces, procurement platforms, partner ecosystems, and industrial marketplaces.
• Guide content, UX, product, and platform teams in structuring experiences for both human decision-makers and machine interpretation.
• Oversee optimization of product pages, service journeys, specification content, and digital experiences to strengthen visibility, trust, and conversion.
• Agent Communication & Execution Readiness Define the commercial and technical strategy required when agents expect real-time answers on pricing, availability, lead times, delivery commitments, service coverage, and contract terms.
• Position agent readiness as a competitive requirement for winning agent-mediated evaluations, not solely a data engineering task, and quantify where slow, incomplete, or inconsistent commercial data weakens client performance.

Requirements

• 10+ years of experience in consulting, digital strategy, commercial strategy, or technology strategy in the Industrials industry; experience must include the following:
• Experience leading digital transformation, customer experience, commercial strategy, sales effectiveness, product experience, or platform-related initiatives
• Strong understanding of complex B2B buying journeys, industrial channels, dealer or distributor ecosystems, and aftermarket services
• Experience with AI-driven customer experiences, conversational interfaces, emerging digital ecosystem trends, or machine-readable content and data structures
• Understanding of digital marketing, content strategy, product information management, commerce platforms, product experience optimization, or API-based integrations
• Experience collaborating with engineering, product, data, or platform leadership to prioritize AI-readiness initiatives on technical roadmaps
• Proven ability to lead complex programs, manage cross-functional teams, and influence senior client stakeholders
• Experience developing strategic roadmaps and translating them into actionable delivery plans and measurable business outcomes

Preferred

• Bachelor's degree in Business , Marketing, Computer Science, Engineering, Supply Chain, Industrial Management, or a related field
• Strong problem-solving, analytical, and commercial judgment
• Excellent executive communication, presentation, and stakeholder management skills
• Ability to translate complex concepts into clear, actionable recommendations for commercial, technical, and executive stakeholders
• Experience supporting business development, proposal development, or capability building in a consulting environment
• Passion for innovation and the future of industrial customer engagement, B2B commerce, and AI-mediated buying journeys
• Comfortable with travel

Benefits

• Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture
• Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.