Responsibilities

• Author, manage, and optimize complex web content within Adobe Experience Manager to support acquisition and retention goals.
• Ensure content meets accessibility, SEO, brand, and regulatory standards in a highly regulated healthcare environment.
• Identify risks, gaps, and opportunities before they impact delivery.
• Troubleshoot content and rendering issues independently and partner with engineering when deeper technical support is needed.
• Partner closely with Product, UX, Engineering, Analytics, Legal, and Compliance throughout the full content development lifecycle.
• Work within an Agile team to plan, refine, and deliver content aligned to roadmap priorities.
• Identify opportunities to improve authoring workflows, governance, templates, and standards.
• Contribute to scalable processes that increase efficiency while maintaining accuracy and compliance.
• Provide guidance to junior authors and contractors, setting clear standards for quality and execution.
• Lead by example and advocate for strong content and experience decisions.

Requirements

• 5+ years of experience in content authoring
• Expert Adobe Experience Manager (AEM) content management skills

Preferred

• AEM content author certification
• Advanced Knowledge of responsive web design (web, mobile, tablet) best practice
• Advanced understanding of accessibility guidelines
• Experience working on agile team and leveraging tools, and work management tools such as JIRA
• Familiarity with agentic work management tools such as Copilot and/or Gradial
• Comfortable with Microsoft Excel
• Analytical and data-driven, with a track record of using qualitative and quantitative data to prioritize and drive decision-making

Benefits

• Great benefits for great people
• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.