Advertising Operations Specialist, Strategic Accounts at Recovery.com | Madison, WI | $70K/yr – $85K/yr

Advertising Operations Specialist, Strategic Accounts

Madison, WI (Hybrid)

$70K/yr – $85K/yrMid Level3+ years expFull time

Posted 2 months ago

Job Summary

Own core campaign ops for enterprise and strategic advertisers, driving end-to-end setup, monitoring, and cross-functional delivery with PMs and sales to hit performance goals.

Campaign lifecycle ownership: setup, trafficking, activation, pacing, and optimization
Delivery monitoring: track performance, escalate when off track, and ensure alignment with advertiser goals
Operational collaboration: partner with PMs, Sales, Finance, Product, and Data to improve efficiency and outcomes

Job Description

Responsibilities

Own end-to-end campaign setup, trafficking, activation, pacing, and optimization for Enterprise and Strategic advertisers
Monitor campaign delivery and pacing to help ensure campaigns remain on track and aligned with advertiser goals
Partner closely with Enterprise and Strategic PMs to support advertiser performance through accurate campaign execution and delivery monitoring
Monitor campaign performance metrics and escalate delivery concerns or operational issues when needed
Monitor marketplace health metrics including lead quality, answer rates, duplicate rates, and delivery efficiency
Maintain accurate advertiser billing workflows by validating account setup, monitoring unpaid invoices, and coordinating account pauses when needed
Support onboarding and campaign launches by ensuring advertisers are configured correctly and operationally ready to go live
Audit ads and advertiser accounts regularly to ensure accuracy, quality, and proper marketplace functionality
Collaborate cross-functionally with Sales, Marketing, Finance, Product, and Data teams to improve operational processes and marketplace efficiency
Identify operational process improvements that increase efficiency and accuracy

Requirements

3-5 years of experience in advertising operations, digital advertising operations, performance marketing, or revenue performance roles within a lead generation, marketplace, or multi-account advertising environment.
Experience supporting and monitoring performance-based advertising campaigns across multiple advertiser accounts
Strong analytical skills with experience interpreting campaign, marketplace, financial, and operational performance data using Excel, Google Sheets, or BI/reporting tools
Demonstrated ability to monitor campaign delivery and escalate issues when performance falls outside expected ranges
Experience working cross-functionally with Sales, Marketing, and Operations teams to support campaign execution and reporting needs

Nice to Have

Experience owning or influencing marketplace health metrics such as pacing, lead quality, supply/demand balancing, delivery efficiency, retention, or revenue forecasting
Experience working in scaled marketplace, lead generation, or high-volume advertising businesses
Proven ability to lead cross-functional operational initiatives and drive process improvements across revenue, AdOps, or performance marketing functions
Experience with paid media platforms and advertising technologies such as Meta, Google Ads, Taboola, feed-based advertising products, or campaign management systems
Track record of partnering closely with PMs and Sales teams to drive revenue growth and improve customer outcomes

Benefits

Medical, Dental, and Vision Insurance (100% of premiums paid for employees, 50% of premiums paid for dependents)
Short- and long-term disability and basic life insurance
401K (100% company match up to 3% and 50% on the next 2%)
Paid time off, paid holidays, and leaves of absence
Education Assistance (for educational coursework directly related to your role)
Flexible hybrid and work-from-home policy

Recovery.com

Recovery.com helps make the first step in an individual's path to recovery the right step through knowledgeable, relevant, unbiased, and helpful information online while continuing to provide relevant resources throughout their entire recovery journey.

Founded in 2017

Madison, Wisconsin, USA

134 employees (31 in marketing)

recovery.com