Admissions Coordinator (AC)

Visalia, CA (Unknown)

Salary Not AvailableEntry LevelFull time

Posted 3 months ago

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Job Summary

Drive admissions for a nursing center by screening applicants, verifying finances, and guiding families through the admission process.

  • Own admission screening, documentation, and eligibility verification.
  • Must-have: experience in health care admissions or related sales.
  • Standout: liaison to families and referral sources to boost census.

Job Description

Responsibilities

  • Maintains admissions guidelines and actively participates in writing, updating, and recommending changes to admissions criteria, policies and procedures.
  • Markets programs and facilities by preparing and providing information, answering questions and conducting tours with prospective residents and/or responsible parties, and referral sources.
  • Handles walk-in or telephone inquiries and invites referral source to nursing center; completes inquiry electronic system for admissions, Medicare facts, and room rates; Gathers nursing information from e-discharge system, or floor nurse at hospital.
  • Ensures financial verification is accurate and complete before the resident is admitted to the Facility thus assisting in reducing accounts receivable.
  • Screens prospective residents by comparing resident's condition to admission criteria; evaluating and accepting or rejecting residents; referring residents and family to other programs and institutions.
  • Resolves resident/family dissatisfactions by investigating concerns; recommending changes in service policies and procedures.
  • Maintains necessary knowledge of served market areas, resident origin, and major referral sources.
  • Assists with census development efforts by making quality contact (telephone, e-mail, other) with referral sources.
  • Manages incoming inquiries, as needed, dependent on sales model (i.e. central intake)

Requirements

  • Sales experience, particularly in health care services, products or pharmaceuticals is desirable.
  • Familiarity with long- term care and/or health care services useful.
  • Presents professional image through appearance, behavior and speech.