Ad Operations Specialist

Phoenix, AZ (Hybrid)

Salary Not AvailableMid Level2+ years expContract

Posted 2 months ago

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Job Summary

Own the measurement and tagging engine for multi-channel ad campaigns, turning data collection into actionable optimization signals for campaign performance.

  • Conversion Tracking & Tag Management: Build and audit cross-platform tracking and troubleshoot data gaps to keep insights trustworthy.
  • Analytics & Reporting: Turn raw metrics into performance narratives with dashboards and recurring reports that inform optimization and client decisions.
  • Stakeholder Collaboration: Align across media planners, client services, and cross-functional teams, documenting setups and staying current on tech updates.

Job Description

Responsibilities

  • Conversion Tracking & Tag Management: Build and maintain advanced conversion tracking across platforms using Google Tag Manager, Google Ads, Meta Pixel, and other relevant tagging solutions.
  • Conversion Tracking & Tag Management: Implement and audit event-based tracking, custom conversions, and audience pixels to ensure data accuracy and completeness.
  • Conversion Tracking & Tag Management: Troubleshoot tracking issues using browser-based debugging tools, GTM preview mode, and platform diagnostics.
  • Analytics & Reporting: Develop and maintain performance dashboards and recurring reports using tools such as Google Looker Studio, Tableau, or similar reporting platforms.
  • Analytics & Reporting: Compile and deliver clear, insightful post-campaign and in-flight reports that translate raw data into meaningful performance narratives for internal teams and clients.
  • Analytics & Reporting: Track and analyze key performance metrics including conversions, ROAS, CPA, CTR, viewability, and attribution data.
  • Analytics & Reporting: Identify trends, anomalies, and optimization opportunities through rigorous data analysis.
  • Client & Team Collaboration: Partner with media planner/buyers, client services, and cross-functional teams to ensure seamless campaign execution and alignment with broader strategy.
  • Client & Team Collaboration: Participate in client calls and presentations when necessary, confidently communicating technical concepts in accessible, client-friendly language.
  • Client & Team Collaboration: Maintain documentation of campaign specs, tracking setups, and operational processes to support team efficiency and knowledge sharing.

Requirements

  • 2-5 years of experience in ad operations within an agency environment.
  • Advanced proficiency in conversion tracking and tag management, including Google Tag Manager, Google Ads conversion tracking, and Meta Pixel/Conversions API.
  • Hands-on experience with analytics and reporting platforms such as Google Analytics 4, Looker Studio, Tableau, or comparable tools.
  • Familiarity with programmatic platforms and DSPs (e.g., The Trade Desk, DV360) is a strong plus.
  • Strong understanding of digital attribution models and multi-touch measurement.
  • Exceptional analytical skills with a high attention to detail and accuracy.
  • Excellent communication and organizational skills with the ability to manage multiple campaigns and deadlines simultaneously.
  • Bachelor's degree in marketing, advertising, communications, information systems, or a related field.

Preferred

  • Familiarity with programmatic platforms and DSPs (e.g., The Trade Desk, DV360) is a strong plus

Benefits

  • Hybrid work model with flexible in-office/remote schedule
  • Medical, dental and vision plans for you and your family and financial protection
  • 401(k) plan with 3% company matching program
  • Generous paid time off – up to 4 weeks off each year plus 11 paid holidays and your birthday off!
  • Paid maternity leave
  • Professional development, industry training opportunities, and career advancement from within
  • Mileage reimbursement for work-related travel
MassMedia Marketing, Advertising, PR logo

MassMedia Marketing, Advertising, PR

At MassMedia, we take an integrated approach to Media & PR to increase efficiency and ROI that accelerates business growth and achieves market leader status for our clients.

Founded in 1997
Las Vegas, Nevada, USA
53 employees (22 in marketing)

Traffic Signals

Monthly Visitors
1.3K
Monthly Google Ads Budget
$4.4K
Traffic Source Mix
Search
46.7%
Direct
31.5%
Referral
4.9%
Social
10.2%
Paid
1.1%

Headcount Trend

Current headcount: ~53

Marketing Team

Marketing Team Size
20 (38% of company)