Responsibilities

• The Account Supervisor role will support the MedComm group and will be responsible for managing medical communications projects from inception to completion. Projects include but are not limited to scientific content development, conference engagements, data visualization, healthcare provider key opinion leader (KOL) engagement, speaker program development and training, advisory boards, virtual and live educational events and innovative omnichannel educational initiatives.
• The Account Supervisor will manage tactical execution of integrated medical communications plans with an understanding of the agency/client relationship.
• This role must be able to develop and incorporate strategic planning and cross-functional collaboration within the overall context of account management.
• The Account Supervisor works alongside Project Management, Medical, Strategy, Creative and Subject Matter Experts (SMEs) to apply data and insights to produce solid project plans.
• As a main contact for clients and/or agency partners, this role also contributes to the development of tactical plans and acts as day-to-day support on broader strategic efforts alongside the Account Directors.
• The Account Supervisor is accountable for identifying and meeting client needs and aligning internal processes to ensure successful initiation, management and execution of all projects in which they are involved.
• This includes leading client presentations, facilitating internal project meetings and participation in a highly engaged cross-functional team.
• The Account Supervisor takes the lead in the development of detailed campaign and project plans and serves as project owner, with overall responsibility for the finished product/service to client.
• Other responsibilities include management and delivery of status updates and financial forecasting and tracking of budget, target goals and objectives for the client.
• Additional Responsibilities Includes:

Requirements

• Approximately 5 to 8 years of related industry experience: client services, advertising/marketing agency and pharmaceutical marketing experience required. Medical communications experience preferred
• Bachelor's degree or equivalent education plus professional experience required
• Strong and applied experience in marketing and advertising, with expertise in digital strategy, media and technology
• Meeting planning/services, live and virtual event management, and congress experience preferred
• Ability to approve copy, scope and deliverables before submitted to client, with the highest standards of quality control
• Ability to manage multiple high priority projects with competing deadlines simultaneously
• Ability to work both independently and in a team structure
• Strong command of agency offerings and expertise
• Strong client relations skills with proven customer satisfaction
• Proven ability to manage projects to successful and collaborative completion