Account Supervisor in MedComm manages medical communications projects from inception to completion.

• Own end-to-end management of multi-channel medical education programs and client-facing project plans.
• Lead cross-functional collaboration with Project Management, Medical, Strategy, Creative and SMEs to apply data and insights.
• Develop tactical plans, facilitate client presentations, and manage status updates and budgets.

Responsibilities

• Managing projects with strict deadlines, and deliverable drop-dead dates for all peer-to-peer education across multiple channels
• Responsible for managing the assigned project team in the planning of all program logistics
• Customize template documents with program specific information
• Coordinate reconciling final invoices with EIT Meeting Services Team
• Demonstrate ownership for all agency procedures, processes, and workflow
• Maintains and/or exceeds minimum billable utilization percentages
• Training and development of junior team members

Requirements

• Approximately 5 to 8 years of related industry experience: client services, advertising/marketing agency and pharmaceutical marketing experience required
• Bachelor's degree or equivalent education plus professional experience required
• Strong and applied experience in marketing and advertising, with expertise in digital strategy, media and technology
• Ability to approve copy, scope and deliverables before submitted to client
• Ability to manage multiple high priority projects with competing deadlines
• Ability to work both independently and in a team structure
• Strong command of agency offerings and expertise
• Strong client relations skills with proven customer satisfaction
• Proven ability to manage projects to successful and collaborative completion
• Understanding of web development technologies and processes
• Demonstrated ability to supervise and develop Account Administrator and Account Manager team members
• Ability to oversee multiple projects and accounts simultaneously
• Period travel required; ability to travel to meetings in the US and attend national/regional congresses

Nice To Have

• Medical communications experience preferred
• Meeting planning/services, live and virtual event management, and congress experience preferred
• Strong negotiation skills
• Strong presentation and verbal and written communication skills