Account Supervisor

San Francisco, CA (Hybrid)

$90K/yr – $100K/yrSenior Level5+ years expFull time

Posted 7 hrs ago

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Job Summary

Own client relationships and lead cross-functional teams to deliver multicultural, integrated campaigns while driving growth and strategic direction.

  • Manage senior client relationships and ultimate accountability for IW Group collaborations.
  • Lead integrated campaigns across Strategy, Creative, Production, and more to meet brand objectives.
  • Identify opportunities to expand scope and drive ongoing client success.

Job Description

Responsibilities

  • Lead an integrated cross-functional team for multiple client accounts.
  • Responsible for achieving a client’s strategic brand objectives and driving high impact campaigns.
  • Own the client relationship, establishing solid relationships with senior level clients. Hold ultimate accountability for the success of the IWG relationship with our clients.
  • Drive growth of the client relationship by exceeding client expectations, as well as identifying new opportunities to expand current scope of work.
  • Understand client challenges, their industry, and overall competitive landscape to define IW Group’s approach and strategy, articulate a plan of action, and guide successful implementation.
  • Provide multicultural strategic direction on campaign and press materials across in-language creative.
  • Build a high-performing team culture as the account leader for their clients, working in close partnership with Strategy, Creative, Production, Social, Operations, Media, and Innovation leads.
  • Knowledgeable of these functional roles with understanding of how to drive work across all disciplines.
  • Serve as a champion of bold thinking and innovative solutions that surprise and delight the client.
  • Differentiate our agency’s strengths and build strong relationships with clients, agency partners, vendors, and internal teams.

Requirements

  • Bachelor’s or vocational degree from a fully accredited college or university
  • Minimum of 5 years professional work experience in an advertising or PR agency
  • Minimum of 2 years in a client-facing managerial role or above
  • Experience with multicultural and Asian American and Pacific Islander consumers
  • Experience with regulated industries or state initiatives
  • Experience leading integrated brand campaigns
  • Proven experience growing business, finding new ways in, charting new pathways
  • Ability to role model the agency’s vision and connect it to client’s goals
  • Strong pulse on culture, diversity, community, traditional/digital/social media, and new communications innovations
  • Must be willing and able to travel

Benefits

  • Salary: $90,000 - $100,000, commensurate with experience
  • Hybrid work model (three in-office days per week)
  • 20 PTO days annually
  • 20 paid holidays (including Thanksgiving & Christmas week)
  • Birthday off
  • Year-round Flex Fridays (half-day Fridays)
  • Competitive health, dental, and vision coverage
  • Employer-sponsored Life Insurance, Accidental Death & Dismemberment (AD&D), and Long-Term Disability (LTD) coverage
  • 401(k) with company match
  • Cell phone reimbursement
IW Group Inc. logo

IW Group Inc.

Founded in 1990, IW Group, Inc. is a marketing and communications firm that specializes in reaching the growing multicultural market in the United States. The agency prides itself in the ability to provide timely strategic counsel and deliver quality results for the corporations and organizations it represents. With offices in Los Angeles, San Francisco and New York, IW Group’s capabilities include advertising, public relations, corporate and community relations, events marketing, partnership marketing programs, market research, interactive, social media and cultural awareness training.

Founded in 1990
Los Angeles, California, USA
162 employees (45 in marketing)

Traffic Signals

Monthly Visitors
3.5K
Traffic Source Mix
Search
28.8%
Direct
46.7%
Referral
5.8%
Social
17.1%
Paid
1.4%

Headcount Trend

Current headcount: ~163

Marketing Team

Marketing Team Size
28 (17% of company)
Median Tenure
3.1 years
Marketing Roles Posted (Last 30 Days)
3