Account Supervisor

Responsibilities

• Serve as the account lead for assigned client initiatives, working alongside cross-functional teams, including Strategy, Creative, Media, Engagement and Social.
• Partner with cross-functional team members to develop and execute integrated campaigns and programs, taking initiative to move projects forward.
• Build relationships with Toyota client stakeholders and rapport with agency partners; maintain the highest level of client satisfaction and respect for the agency.
• Guide and mentor Account Executives/Associate Account Executives, helping build a strong, self-sufficient account team.
• Own day-to-day management of assigned accounts and projects, ensuring successful, on-time, on-budget delivery.
• Work with account leadership to understand client budgeting, maximize agency profitability, and proactively identify opportunities to upsell incremental scope for additional billings.
• Maintain a smooth work process between the Plano (TX) and Long Beach (CA) offices to ensure consistently high-quality collaboration and execution.
• Proactively present and contribute during client and agency partner meetings — over-communicating context, not just decisions, so the whole team stays aligned.
• Continue to infuse Asian cultural fluency and relevance into all work, from brief through campaign ideas and platform execution, specifically for Toyota's Asian-audience initiatives.
• Bring an adaptable, inquisitive, and enterprising (“startup”) mindset to solving problems and staying flexible as the account's needs evolve.

Requirements

• Bachelor's degree
• 3–5 years of advertising or marketing experience, preferably in an advertising agency; automotive and/or multicultural marketing experience a plus.