Account Supervisor

New York City, NY (On-site)

$75K/yr – $120K/yrSenior Level4+ years expFull time

Posted 1 day ago

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Job Summary

Own and guide day-to-day business leadership, provide strategic input to clients, lead annual strategy and research, and mentor the internal team while ensuring work aligns with brand positioning.

  • Own day-to-day leadership and oversee tactical development with client reviews
  • Guide strategy development and client consultations across leadership levels
  • Mentor internal teams to ensure brand-aligned execution

Job Description

Responsibilities

  • Be responsible for day-to-day business leadership, including strategic input and oversight of tactical development and execution (including internal and client review)
  • Provide strategic consultation to the client with support from Director through VP
  • Guide internal team (creative team and possibly junior account staff) and the client, ensuring that jobs are done efficiently and are consistent with brand positioning
  • Play leading role in development of annual strategy plan, market research, brainstorming, and other strategic activities
  • Serve as a resource for agency partners
  • Understand client needs and dynamics

Requirements

  • 4-6+ years of relevant experience in the account services field within the advertising industry, management consulting discipline, or a similar industry required
  • A minimum of one (1) year of prior staff management, development, and mentoring experience preferred
  • A minimum of three (3) years of experience as a Sr. Account Manager
  • Bachelor’s degree required
  • Business Skills - decision quality, business acumen, dealing with ambiguity
  • Operating/Org Skills- planning & results driven, can help drive agency process and deliverables
  • Experience in marketing/promotion experience with healthcare brands required
  • Experienced account services professional
  • A demonstrated track record of expanding business with existing customers (upselling) and experience supporting new business pitches required

Benefits

  • medical coverage
  • dental
  • vision
  • disability
  • 401K
  • parental and family care leave
  • family forming assistance
  • tuition reimbursement
  • flexible time off
Heartbeat logo

Heartbeat

4.2 Glassdoor

Heartbeat is a full-service marketing agency for healthcare Challenger Brands. Challengers are playing a high-stakes game — they must battle behemoth competitors, upend ingrained audience habits, or transform a “me-too” product into “yes-please.” It is our lifeblood to change the fate for these brands. By questioning common wisdom and challenging category convention, we find novel ways to engage audiences, change behaviors, and shift marketing landscapes. That’s the mission, here are the creds: over 250 employees between NYC & LA; longtime agency leaders; a pile of awards from the likes of Clio Health, MM+M, and Med Ad News; the most diverse agency community in healthcare; and a culture that has been celebrated as a Best Place to Work by Ad Age and MM+M for eight years. Damn straight. For more information about Heartbeat, drop us a line at marketing@weareheartbeat.com.

Founded in 1998
New York, New York, USA
316 employees (134 in marketing)
91% recommend to a friend
98% CEO approval

Traffic Signals

Monthly Visitors
2.7K
Traffic Source Mix
Search
28.8%
Direct
46.5%
Referral
5.8%
Social
17.4%
Paid
1.5%

Headcount Trend

Current headcount: ~317

Marketing Team

Marketing Team Size
79 (25% of company)
Median Career Experience
11 years
Median Tenure
8.9 years
Marketing Roles Posted (Last 30 Days)
8