Responsibilities

• The Account Supervisor works with our clients to plan, execute, manage and analyze marketing campaigns.
• This role interacts with our clients on a daily basis to build and maintain a strong partner relationship and is a key contributor to the client’s day-to-day issues and projects.
• The Account Supervisor works closely with each of the internal departments at EVERSANA INTOUCH, including project management, business systems analysis, creative, analytics, social media, design and development; experience with managing projects, timelines, cost and tight deadlines is required.
• The Account Supervisor uses an understanding of marketing strategies, campaign development, messaging, web metrics and other data to lead client strategic and tactical marketing efforts with other senior-level account staff and cross-functional teams.
• This role serves as primary contact to the client and/or agency partners to lead and implement print and digital marketing strategies and workstreams.
• The Account Supervisor takes the lead in the development of detailed campaign and project plans and serves as project owner, with overall responsibility for the finished product/service to client.
• Other responsibilities include management and delivery of status updates and financial forecasting and tracking of budget, target goals and objectives for the client.

Requirements

• Approximately 5 to 6 years of related industry experience: client service, advertising agency and pharmaceutical experience required; HCP and launch experience preferred
• Strong and applied experience in marketing and advertising, with expertise in AOR work, with digital strategy, media and technology
• Bachelor's degree or equivalent education plus professional experience required
• Demonstrated acumen in development process for both digital (website, CRM streams, digital sales tools, digital ads etc.) and print tactics (Core visual aids, leave behinds, etc.)
• Ability to think critically about project objectives and ultimate brand goals in order to approve content, scope and deliverables before submitted to client
• Strong cross functional partnership abilities, able to work collaboratively across disciplines to elevate the outcome
• Strong client relations skills with proven customer satisfaction
• Proven ability to manage projects to successful and collaborative completion
• Strong negotiation skills
• Ability to intercept changes from multiple partner agencies and clients and triage appropriately
• Strategic skill and strong business acumen
• Sound analytical skills
• Understanding of web development technologies and processes
• Demonstrated ability to supervise and develop Account Manager team members
• Ability to oversee multiple projects and accounts simultaneously
• Strong problem solving skills
• Strong presentation and verbal and written communication skills
• Excellent interpersonal skills
• Periodic travel required

Preferred

• HCP and launch experience preferred