Account Supervisor

Responsibilities

• The role of the Account Supervisor is to: - Flawlessly manage the day-to-day running of the account in order to ensure the delivery of great, effective work - Be responsible for delivering against the direction set by the Account Lead - Acquire in-depth knowledge of the client’s business: structure, objectives, obstacles, competitive, industry trends, etc. - Build relationships with key clients, internal teams and external partners - Ensure that the execution of all creative solutions are met on time and on budget - Oversee and mentor junior members of the Account Management team Responsibilities Specifically, the responsibilities of the Account Supervisor are as follows: - Day-to-day management and administration of the account - Manage weekly status report and lead client status meeting - Ensure internal teams are clear on daily tasks - Manage the client budget and billing - Write and distribute contact reports for all meetings - Manage development of presentation materials - Maintain and ensure all assets are being housed in an organized manner. - Develop a meaningful relationship with clients by being knowledgeable of the client’s business, the competition and audience. - Make it your business to know everything always happening on your account, at the client and internally - Contribute strategically to the account in a meaningful way - Ensure the proper information is collected from the client at the beginning of a project. Ask questions if something is missing that will impact a solid creative brief. - Partner with Strategic Planning on briefs and comms plans development - Contribute to the team’s thinking about the brand and help build strategic arguments - Be a competitive center of excellence for the team at all times. Stay current on what the competition is doing from an advertising and marketing perspective. - Pave the way for great creative ideas to flourish - Work with Production and Project Management to develop project schedules and budgets - Develop assignment briefs for projects that do not require a new creative brief - Support in the creative development process; be comfortable running projects independently - Help creative teams by providing any insight they need to successfully develop work throughout the entire process - Manage the Client’s compliance and legal requirements - Oversee production of all projects, independently and confidently - Develop and manage junior team members; establish goals and ensure they are given the opportunity to grow - Mentor junior members of the team on a daily basis, providing them the support they need - Manage the annual review process for junior members of the team

Requirements

• 5+ years of agency experience, preferably at a creatively driven agency
• Must have strong broadcast production experience; knowledge of print and digital a plus
• Strong, entrepreneurial spirit and drive
• Must have stamina, even under severe time pressure. Possess the ability to always remain cool and calm, setting an example for those around you.
• Excellent communication skills
• Proactive, strong problem solving skills, detail oriented
• Bachelor’s degree (or equivalent) preferred