Account Supervisor

Responsibilities

• Own assigned Blue Hour accounts from end to end, serving as the primary day-to-day client lead and managing programs from brief through execution and reporting
• Build a deep understanding of clients’ businesses, objectives and audiences, translating their needs and feedback into clear direction for internal teams
• Lead day-to-day client communication, status meetings, presentations, kickoffs and briefings, confidently providing recommendations and navigating feedback
• Manage the hands-on execution of client programs, including timelines, deliverables, briefs, approvals, client materials and account documentation
• Coordinate closely across Strategy, Talent, Creative and Media teams to keep work moving efficiently and ensure teams are set up for success
• Proactively anticipate project needs, challenges and risks, developing solutions and keeping both clients and internal teams aligned
• Own project scopes, budgets and account financials, maintaining visibility into spend, resourcing, profitability and potential scope changes
• Lead client reporting and campaign recaps, translating performance and learnings into meaningful insights and recommendations for future work
• Build strong, lasting client relationships based on trust, responsiveness and a deep understanding of their business
• Serve as a strategic thought partner, connecting day-to-day programs to broader client objectives and bringing a strong point of view to the work

Preferred

• 5+ years of relevant agency experience, ideally within social, creator marketing, integrated marketing or client services
• Demonstrated experience independently owning client relationships and simultaneously managing multiple complex accounts, projects or workstreams
• Experience leading social-first and creator-led marketing programs from strategy through hands-on execution and reporting
• Strong project management skills with experience managing scopes, budgets, timelines, forecasting and cross-functional resources
• Strong understanding of the social and creator ecosystem, including platforms, audience behaviors, cultural trends and evolving best practices
• Strong strategic thinking with the ability to translate client business objectives into clear recommendations and actionable plans
• Strong written, verbal and presentation skills with experience communicating with senior client stakeholders
• Proven ability to operate independently, prioritize competing needs and deliver high-quality work in a fast-paced, ever-changing environment
• Proficiency within Google Workspace, including Sheets, Slides, Docs and Drive

Benefits

• A discretionary bonus and a variety of benefits including health insurance coverage, life and disability insurance, retirement savings plans, company paid holidays and unlimited paid time off (PTO), mental health and wellness resources, pet insurance, childcare resources, identity theft insurance, fertility assistance programs, and fitness reimbursement.