Responsibilities

• Serves as a senior day-to-day client contact, developing and cultivating strong relationships with the client team
• Operates autonomously, owning the day-to-day direction of the social business with minimal oversight
• Works within an Integrated Account Team, collaborating across strategy, design, analytics, and creative to deliver best-in-class social work
• Partners closely with a dedicated Project Manager, who handles day-to-day project management, timelines, and administrative systems, so you can focus on client strategy and creative quality
• Leads always-on organic social programming and management, including content planning, community, and channel strategy
• Travels to events, to some extent, to capture content and support real-time social moments
• Works with the team to deliver strategic business POVs that further the client's business
• Contributes to and sells strategic concepts, drives initiatives, and represents the team and the Agency's values
• Distills and interprets client feedback and communicates next steps and deliverables to the team in a timely manner
• Demonstrates micro and macro knowledge of the client's business through continuous research of the brand, its category, and competitors

Requirements

• 6+ years as a brand steward and business partner to clients, with at least 3 years delivering and managing social or integrated marketing work within an agency environment
• Deep, demonstrated understanding of the social space, including organic strategy, platform behavior, community, and culture
• Experience working within an integrated account team model
• Ability to work autonomously and manage a social account with minimal supervision
• Comfort capturing content on the ground at events, and willingness to travel as needed
• Success presenting strategic solutions and POVs that engage consumers and build brands in social, with the broader marketing landscape in mind
• Innate curiosity and entrepreneurship, with the ability to operate both macro and micro, leading strategy and rolling up your sleeves to get the job done
• Excellent communication and presentation skills
• Proven track record of selling cross-disciplinary work