Account Representative - State Farm Agent Team Member

USA (Remote)

Salary Not AvailableEntry LevelFull time

Posted 6 weeks ago

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Job Summary

Own and optimize the customer lifecycle at a State Farm agent level by turning inquiries into policy actions and renewals, while linking customer needs with product options.

  • Customer ownership: Manage the end-to-end interactions, policy applications, and renewals to protect retention.
  • Marketing on behalf of customers: Proactively present relevant insurance solutions to drive adoption and satisfaction.

Job Description

Responsibilities

  • You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
  • You improve the lives of our customers by proactively marketing relevant products and services.
  • Provide information about insurance products and services.
  • Assist customers with policy applications and renewals.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.

Requirements

  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in sales preferred.
  • State Farm experience is a plus

    Benefits

    • Bonus based on performance
    • Flexible schedule
    State Farm logo

    State Farm

    3.6 Glassdoor

    At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate and driven to create possibilities, and we’re serious about helping customers by providing solutions for all of life’s moments. Like a good neighbor, State Farm is there.®

    Founded in 1922
    Bloomington, Illinois, USA
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