Responsibilities

• Coordinate and monitor all aspects of programs/projects including but not limited to job specifications, job status and estimates.
• Prepare and distribute accurate production instructions necessary to expedite jobs.
• Coordinate with purchasing department for any supplies or services that are needed from outside vendors.
• Monitor progress for all active jobs; keeping clients, Sales and Account Team members informed of status and developments.
• Ongoing review of jobs and recommendations for improvements including review of production methods, shipping and postal methods.
• Adhere to quality assurance procedures including jacket checking.
• Provide program/project status to clients and management as required.
• Transition (to client, coworkers, etc), as necessary, to ensure successful outcomes.
• Develop and utilize quality control checklists.
• Cross-train within teams for improved backup coverage.

Requirements

• Knowledge of project management skills.
• Knowledge of direct mail, marketing, and postal regulations.
• Understanding of data flow and file structure as to how it relates to assigned programs/projects.
• Intermediate level Microsoft Excel and Word skills.
• Willingness to learn new technologies.
• Strong prioritization and organizational skills with attention to detail and quality.
• Effective written and verbal communication skills.
• Ability to handle multiple tasks in a fast paced environment.
• General math skills.
• Strong interpersonal and communications skills

Preferred

• College degree preferred.