Account Manager

Responsibilities

• Multidisciplinary Narrative Execution: Work across a roster of 4–6 clients. You develop and execute strategic communications plans that are platform-agnostic, ensuring brand stories break through in traditional media, digital spaces, and cultural conversations.
• Modern Storytelling & Integration: Act as the hub for integrated communications. While you are a specialist in earned media, you understand how to navigate social media strategy and talent integration to ensure every campaign has a cohesive, 360-degree impact.
• Account Stewardship & Leadership: Lead and project manage small-to-medium accounts (and portions of larger ones), serving as the client’s trusted daily point person. You ensure deliverables are met, client expectations are exceeded, and the internal team is motivated.
• Content Command: Produce sophisticated, client-ready materials—from persuasive pitches and press releases to executive talking points and briefing notes. You are a fast, sharp writer who knows how to frame a story for various audiences.
• Event & Experience Support: Plan and execute media-specific events, including press conferences and influencer activations. You own the ground game: managing invite lists, wrangling media on-site, and ensuring the details of an activation are handled with total precision.
• Mentorship & Team Coaching: Proactively mentor and teach junior staff. This is incredibly important to us; you are a natural coach who is invested in training the next generation of account leaders in the art of the modern pitch.
• Business Growth: Participate in new business meetings and assist in creating winning proposals. You are proactive about bringing new opportunities—media meetings, key introductions, and fresh creative ideas—to your clients and the agency.
• Relationship Driven: You recognize that our business is built on trust. You lead by example in every interaction—with teammates, clients, and journalists—prioritizing integrity, transparency, and professional poise.

Requirements

• The Experienced Generalist: You have 5–6 years of experience in communications across a variety of consumer, tech, or lifestyle brands. You pride yourself on your ability to learn a new industry quickly and deeply.
• The Modern Strategist: You understand the mechanics of integrated communications, including the business of the creator economy and how social media moves the needle. You are an outside-the-box thinker who loves a good brainstorm.
• High EQ: You possess high EQ and great judgment. You can read a room, handle last-minute client requests with ease, and know exactly when to make a decision and when to seek senior counsel.
• A Meticulous Storyteller: You are a strong writer—persuasive, concise, and creative. You can take a complex brand mission and translate it into a narrative that compels an editor or an audience to take notice.
• Entrepreneurial & Agile: You have an innate curiosity and a desire to make things better. You don’t wait for a process to be assigned; you look for ways to be helpful and bring fresh, innovative ideas to the table.
• Exceptionally Organized: You excel at managing multiple projects simultaneously with shifting priorities. You take accountability for your work and take genuine pride in the precision of your account management.

Benefits

• We go well beyond the benefits that you’re looking for like medical, dental, and vision plans, 401(k) with matching, annual merit-based bonuses, PTO, fertility, FSA for medical, childcare, and commuter expenses.
• Eligible employees at Sunshine Sachs Morgan & Lylis may access these benefits, along with many additional perks including, a flexible work schedule, Work from Anywhere program, Summer Fridays, Wellness Days, and a 4-week sabbatical or trip to celebrate select anniversaries.
• We love to socialize so, we have collaborative workspaces, some offices even have rooftops, celebrations, networking opportunities, and community volunteering.
• We frequently mark opportunities to listen, learn and act throughout the year (Juneteenth, Election Day, International Women’s Day, etc.).
• From day one, employees are carefully matched with a mentor to guide them on their path to success. Training and mentoring are a big deal here and since we are into promoting from within, we make sure to provide more than enough tools for you to learn and grow. We are proud to offer training throughout the year on topics for professional growth as well as personal growth. We have also developed a series of teaching workshops that are structured for each level of the company. Sunshiners also take love to take advantage of the monthly Meet the Industry series where industry thought leaders provide valuable insider info on how to work with them and their colleagues.