Account Manager (Social & Creative) at Link Creative | Chicago, IL

Link Creative

Account Manager (Social & Creative)

Chicago, IL (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own the client-operating engine: manage senior client-facing conversations, ensure brand quality, and own the reporting cadence across multiple accounts for timely, insight-driven decisions.

Client Strategy & Engagement: run strategy calls, lead ideation sessions, and align internal teams with client goals.
Delivery &Quality: track scopes, timelines, content inventories, and brand consistency across all deliverables.

Job Description

Responsibilities

Oversee and guide all junior account management tasks.
Execute strategy calls in a client-facing setting.
Generate and distribute efficiency and performance reporting to clients.
Quality check brand standards across client sector focuses.
Manage and track client scopes, deliverables, and timelines.
Own content inventory management across all client accounts.
Create analytical and performance reports to track key metrics and results.
Support the production team in ensuring deadlines and deliverable quality.
Maintain and manage client calendars, key dates, and campaign schedules.
Lead and manage regular client strategy calls and meetings.

Requirements

2–4 years of experience in an account management or client services role within a marketing, advertising, or PR agency.
Highly personable and comfortable leading client-facing conversations.
Strong organizational skills with the ability to manage multiple projects and deadlines.
Excellent written and verbal communication skills.
Proactive, solutions-driven mindset with a strong attention to detail.
Confident in handling performance reporting, campaign planning, and client ideation.
Experience managing project management systems (e.g., Monday.com, Asana, Trello) is a plus.
Familiarity with digital marketing tactics (social media, paid media, content marketing, experiential marketing) is preferred.

Preferred

Someone who thrives in a fast-paced, team-oriented environment.
A strategic thinker who can zoom in on details and zoom out for big-picture planning.
An exceptional communicator who builds trust and rapport easily.
A proactive leader who ensures the internal team and clients are always aligned.

Link Creative

Link Creative is a cutting-edge, digital growth and modern marketing agency committed to empowering visionary businesses and brands. We combine the resources and culture of an in-house marketing team with the strategic advantages of an agency model. Our primary mission is to elevate each client’s social presence, bolster their credibility, and drive long-term growth. At Link Creative, we don’t just provide services; we build enduring relationships that feel like family, dedicated to helping you achieve your goals, vision, and financial aspirations.At Link Creative, we go beyond the status quo to become your dedicated digital growth partner. We take immense pride in our role as collaborators and innovators, working closely with you to understand your unique business challenges and opportunities. Our approach involves crafting tailored strategies that not only address immediate needs but also anticipate future trends. We are invested in your success, leveraging our expertise to drive meaningful growth and foster long-term brand evolution. Our unique approach allows us to deliver personalized, effective solutions that are flexible and responsive to the ever-evolving digital landscape. By leveraging the latest tools and techniques, we enhance your online presence and build your brand’s credibility. The focus at Link Creative is on ensuring you stand out in a competitive market and achieve sustainable success, always with an eye on long-term growth and continuous improvement.At Link, we are dedicated to fulfilling the potential of every business owner’s goals, vision, and financial capacity. When you work with Link, it is not just our duty to provide you with the services we offer, but to extend a relationship that feels like family.

Founded in 2023

Chicago, Illinois, USA

5 employees (6 in marketing)

linkcreativeco.com