Account Manager, Paid Media
SmartBug Media
USA (Remote)
$70K/yr - $80K/yrAgencyFull-timeMid level
1 day ago
Account Manager, Paid Media
USA (Remote)
$70K/yr – $80K/yrMid LevelSalaried Ft
Posted 1 day ago
Job Summary
You will own client relationships and campaign performance, driving strategy, escalation, and collaboration across a high-volume portfolio while sharing knowledge to improve service quality.
- Own client satisfaction and campaign outcomes through proactive communication and data-driven insights
- Collaborate with Account Associates and Strategists to optimize multi-account campaigns and scale growth
Job Description
Responsibilities
- Client Relationships: Exemplary client management relationships with franchise clients, building rapport and trust through regular and proactive communication.
- Escalation: Immediately escalate client satisfaction concerns to Strategists/Supervisors to ensure timely resolution.
- Performance Analysis & Optimization: Develop a deep understanding of client goals and work to meet/exceed them through thoughtful strategies and execution. Regularly review performance metrics and communicate insights.
- Collaboration: Coordinate effectively with Account Associates for seamless campaign optimization and execution.
- Knowledge Sharing: Share knowledge, learnings, and best practices with teammates to foster collective growth and improve service quality.
- Attention to Detail: Work effectively and efficiently across a high volume of accounts, maintaining accuracy and quality.
- Strategy Planning: Assist with strategy planning for larger accounts, with direction from Strategists and Supervisors, identifying opportunities for growth and improvement.
Requirements
- 1+ years of client-facing experience in an agency setting, including experience reporting on client data, driving strategy, and other forms of regular communication directly with clients.
- 1-2 years of in-platform Google Ads and Meta Ads optimization experience.
- Demonstrated ability to manage multiple lead generation campaigns and meet performance goals independently.
Preferred
- Client-Focused: Dedicated to building strong client relationships and ensuring satisfaction.
- Communicator: Excellent verbal and written communication skills for client interactions.
- Detail-Oriented: Ability to manage a high volume of accounts with precision.
- Collaborative: Works effectively with internal teams to achieve client goals.
- Problem Solver: Proactive in identifying and escalating potential issues.
Globalia
Globalia es el primer grupo turístico español, con una facturación anual de más de 4.000 millones de euros y formada por un conjunto de empresas independientes que conforman una estructura que permite brindar un alto servicio de calidad y satisfacer las necesidades de sus clientes.Es el resultado de la persecución de un sueño que empezó en 1971, con la apertura de la primera oficina de Halcón Viajes. Ahora, más de 40 años después, estamos haciendo historia ofreciendo nuestros servicios a más de 13 millones de clientes de más de 30 países.Lo que hace diferente a Globalia es el hecho de que cada empresa respalda a las otras y es, a su vez, respaldada por las demás. Air Europa se apoya en Halcón Viajes y en Viajes Ecuador, éstas en el turoperador Travelplan, y éste, claro, de nuevo en Air Europa. Y lo mismo ocurre con la división receptiva Welcome, que cubre en destino todas las necesidades de nuestros touroperadores y agencias. Con Be Live Hotels, nuestra cadena hotelera, con Groundforce, la compañía de handling y con el resto de las empresas del grupo, incluidas las que desde las sedes de Madrid y Palma de Mallorca ofrecen servicio y asesoran al resto de unidades de negocio en materia de administración, finanzas, recursos humanos, informática, etc.Más de 15.000 profesionales integran el Grupo Globalia, de los cuales cerca de 2.500 nos representan internacionalmente. Si somos un grupo único en el sector es gracias al equipo humano, un equipo comprometido con la renovación, el servicio y la calidad, que día a día busca y encuentra nuevas soluciones, profesionales con la experiencia y el dinamismo que requiere el sector turístico, de espíritu emprendedor, altamente cualificados y en constante proceso de formación, un equipo que se rige por los criterios de sencillez, optimización de recursos y honestidad y que comparte los valores corporativos de participación, responsabilidad social e innovación..
Salaries
Posted range
$70K/yr – $80K/yr
Taken straight from the job posting.
The middle of this range ($75K) is 19% below the median base salary for Paid Media Manager roles in the United States ($93K).
Paid Media Manager median pay in the United States
Most pay falls between $80K and $108K. Based on 158 salaries.
Marketing Team
Marketing Roles Posted (Last 30 Days)
2
Traffic Signals
Monthly Visitors
52.8K
Traffic Source Mix
Search
6.3%
Direct
46.3%
Referral
39.9%
Headcount Trend
Current headcount: ~883
News about Globalia
Links
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