Elements of Launch Intensive
Worthy Marketing Group
New York, USA (Remote)
$44K/yr - $56K/yr (Est.)AgencyInternshipIntern/new grad
8 hrs ago
Account Manager
New York, USA (Hybrid)
Salary Not AvailableMid LevelFull time
Posted 3 months ago
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Job Summary
Drive luxury-hospitality client management and cross-team delivery for a senior Account Manager role.
- Own client relationships and deliverables lifecycle
- Must-have: strong organizational, hybrid-work readiness, luxury hotel experience
- Standout: direct access to Account Director and strategic problem-solving
Job Description
Responsibilities
- Serve as the day-to-day client contact across a portfolio of luxury hotel accounts — managing communications, approvals, and workflow with precision and genuine warmth, and reporting directly to the Account Director as your primary resource for strategic direction, escalation, and problem-solving.
- Work directly with and report to the Account Director, treating them as your primary resource for strategic direction, escalation, and client problem-solving before bringing anything to broader leadership.
- Own the strategic starting point — your proximity to the client and depth of knowledge about their needs is the foundation every internal team builds from.
- Own the full lifecycle of every deliverable within the agency's project management systems — from briefing the internal team through to delivery, approval, and closure. You open the request, you track it, you follow it through, and you close it out. Nothing falls through the gap on your watch.
- Serve as the internal voice of the client across our creative, community, influencer, and digital teams — arriving to every conversation with clear direction, full context, and the confidence to represent what the client needs so each team can do their best work.
- Understand social media performance well enough to speak confidently to monthly reporting figures — connecting the numbers back to what happened in the account and communicating what it means to the client.
- Prepare client-facing presentation materials in line with agency templates and standards — producing work that reflects Midnight Sunday's quality bar every time, without exception.
- Stay across platform developments, cultural trends, and the hospitality landscape to bring relevant thinking to clients and the team
- Be a consistent and connected presence across a hybrid team — showing up fully whether you are in the New York office, on a client site, or working remotely, and never letting the format be an excuse for anything less than your best.
Midnight Sunday
Midnight Sunday is a global social media, creator and production agency specialising in hospitality, travel and lifestyle.We work with leading hotel and brand teams, including global luxury and lifestyle groups, on social strategy, creator partnerships, paid media and content production - helping brands show up in ways that feel current, considered and in step with how people engage.With teams across North America and Australasia, we operate globally while building a stronger presence in Australia.From hotel openings and brand campaigns to the day-to-day rhythm of social, our focus is on work that resonates with people and supports broader brand and commercial objectives.We like work that travels well - across platforms, places and audiences
Traffic Signals
Monthly Visitors
585
Traffic Source Mix
Search
54.2%
Direct
30.4%
Referral
4.8%
Social
9.6%
Paid
1%
Headcount Trend
Current headcount: ~15
Marketing Team
Marketing Team Size
3 (20% of company)
