Responsibilities

• Responsible for the account management activities during and after the sale to enable the Sales representatives to focus on selling activities.
• Respond to customer requests and inquiries regarding current and future work.
• Resolve issues that may arise during the production of customer products.
• Analyze reports and data to identify revenue and cost containment opportunities.
• Consult with customers to understand business issues and goals, and works with the customer to develop improved solutions to business needs.
• Maintain up-to-date knowledge of industry trends, new products, specifications, competitor strengths, and weaknesses, and communicates new information to Sales Representatives.
• Responsible for collecting, reconciling and submitting client-provided campaign assets.
• Owns report creation across products and campaigns.
• Sets up dashboards for assigned accounts/campaigns.
• Assists with gathering final campaign insights and measurement results.

Requirements

• Bachelor’s degree or equivalent practical experience
• 3 years of relevant experience (Paid Search/Paid Media preferred)
• Ability to excel in a highly dynamic, fast-paced environment that requires a fast learner and flexible thinker.
• Detail-oriented and diligent work ethic with excellent communication, organizational, project/time management, and problem-solving skills.
• Able to translate previous work experience into very good problem-solving skills and appropriately apply proven solutions.
• Consistently deliver prescribed outcomes in a timely and accurate manner with appropriate guidance.
• Apply existing processes and procedures to solve problems and may receive guidance for problems that are non-routine.
• Able to apply very good functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools to complete work assignments.
• Able to understand general business concepts and apply them when communicating with diverse groups of people when completing work assignments.
• Strong team player

Preferred

• Experience with Paid Search/Paid Media

Benefits

• medical, dental, and vision coverage
• paid time off
• disability insurance
• 401(k) with company match
• life insurance and other voluntary supplemental insurance coverages
• parental leave
• adoption assistance
• tuition assistance
• employer/partner discounts