Responsibilities

• Driving Client Relationships
• Supports the Account Supervisor/Director/VP in driving year-over-year revenue growth for key client accounts
• Assumes accountability for defined client deliverables, ensuring client needs are met and exceeded
• Participates in day-to-day contact with clients contact (notes, recaps, action items, next steps) and ensures client questions are addressed promptly.
• Understands clients’ business and business issues to proactively help drive effective solutions
• Assists in writing and presentation of proposals for these opportunities including scopes of work and staffing plans
• Manages weekly status reports and schedules and maintains lists of action items to ensure smooth and timely delivery of projects and associated deliverables
• Ensures that the highest possible quality is delivered in all aspects of client management and program execution
• Develop strong and effective partnerships with all departments to ensure effective program development and delivery
• Take projects from start to finish with minimal direction/supervision

Requirements

• Bachelor’s degree or equivalent relevant experience
• 4+ years of professional experience in account management, project management, event planning, experiential marketing
• Proven ability to work independently and manage multiple projects simultaneously
• Demonstrates solid understanding of agency processes, department functions and workflow
• Demonstrates knowledge of financials, billing reports, invoicing and overall financial maintenance
• Ability to collaborate effectively with creative, production, strategy, social, influencer, and senior leadership teams.
• Excellent written, verbal, presentation, and client-management skills.
• Highly organized, calm under pressure, and comfortable managing ambiguity.
• Comfortable using common tools (Google Workspace, Excel/ Sheets, Slides; Slack; Asana/Monday/Airtable a plus).

Preferred

• Experience at an experiential agency or integrated agency with experiential, social, influencer, creative, and/or branding capabilities.
• Experience supporting RFPs, pitch decks, scopes of work, and program budgets.
• Category experience in consumer brands, entertainment, sports, beauty, fashion, food and beverage, technology, retail, lifestyle, or culture-driven brands.
• Strong vendor, production, venue, partner, or brand-side relationships.

Benefits

• Remote work environment and a corporate hub for collaborating and company fun
• Medical, Dental and Vision plans (100% employee medical premium paid by the company)
• 401(k) matching
• Employee stipend to use towards health & wellness, home office, professional development and so much more
• Paid vacation (two weeks annually)
• A generous holiday schedule, including three summer days and the week between Christmas and New Year’s Day