Direct Mail Solutions is seeking a skilled and detail-oriented Senior Account Manager to join our team. This role is critical in managing client relationships and ensuring the successful execution of direct mail campaigns from start to finish.

Key Responsibilities

• Oversee the full lifecycle of direct mail production, including:
• Art review
• Printing coordination
• Data processing and personalization
• Mailing execution
• Invoice reconciliation
• Serve as a primary point of contact for clients, ensuring campaigns meet objectives and expectations
• Collaborate closely with the account services team to plan and execute each phase of production with precision
• Proactively identify and resolve issues to keep projects on track

Qualifications

• Strong written communication and interpersonal skills in English
• Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Comfortable handling frequent interruptions while maintaining accuracy and professionalism
• 3–5 years of relevant experience, ideally in marketing, printing, or direct mail industries