Account Manager

USA (On-site)

Salary Not AvailableFull time

Posted 4 months ago

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Job Description

ABOUT DIGITAL EVENTS

Digital Events (www.digitaleventsinc.com) is an experiential marketing company specializing in live, on-site personalization at trade shows, corporate events, and brand activations. We create memorable guest experiences by customizing products in real time, adding names, initials, photos, icons, and graphics in under a minute while attendees wait.

Our work helps brands form stronger, more personal connections with their audiences through interactive experiences that leave a lasting impression long after the event ends.

At our core, we are also a technology company. We build proprietary software that powers our equipment, including laser engravers and other customization tools, enabling speed, precision, and scalability that set us apart in the industry.

We are a growing, fast-paced team headquartered in Boca Raton, Florida, with over 15 years of experience delivering high-impact activations for some of the world’s most recognizable brands.

ABOUT THE ROLE: ACCOUNT MANAGER

We are seeking an Account Manager to own client relationships and ensure the successful execution of events from initial planning through post-event follow-up. This role sits at the intersection of client communication, project management, and execution.

You will be the primary point of contact for clients, responsible for managing expectations, coordinating internally, and ensuring every activation runs smoothly and meets our standards.

WHAT YOU’LL DO

• Serve as the main point of contact for clients from onboarding through event completion

• Manage multiple client accounts and event timelines simultaneously

• Lead pre-event planning, including gathering requirements, coordinating logistics, and aligning on deliverables

• Collaborate with internal teams (production, operations, and event staff) to execute activations successfully

• Ensure all details are accurate and finalized ahead of each event

• Communicate proactively with clients, providing updates and resolving issues quickly

• Support on-site execution when needed to ensure a seamless client experience

• Identify opportunities to upsell or expand existing client relationships

WHAT WE’RE LOOKING FOR

• Strong communication skills with the ability to manage client relationships professionally and confidently

• Highly organized with strong attention to detail and ability to manage multiple projects at once

• Experience in event planning, experiential marketing, account management, or a related field preferred

• Ability to work in a fast-paced, deadline-driven environment

• Problem-solver who can think on their feet and adapt quickly

• Comfortable collaborating across teams and managing moving parts

WHY THIS ROLE

• Work directly with major brands on high-profile events and activations

• Be a key player in delivering unique, interactive experiences across the country

• Join a company that blends technology with live events

• Opportunity to grow with a company that is expanding its client base and capabilities

To see examples of our work, visit: https://www.instagram.com/eventsbydigital/

Digital Events logo

Digital Events

Events By Digital is a next-generation experiential marketing company that transforms live moments into lasting brand connections. We specialize in delivering unforgettable, high-impact experiences through real-time product personalization, premium event tech, and seamless execution. Whether it’s a stadium activation or an exclusive pop-up, we help the world’s leading brands surprise, delight, and connect with their audiences — one customized item at a time.We believe that the right moment can transform someone forever. That’s why we fuse creativity, innovation, and hospitality to turn event attendees into lifelong fans. Our proprietary platform powers personalization at scale — from custom engraving to live data capture — while our in-house team ensures every touchpoint feels premium, intentional, and on-brand.As an agile team of doers and dreamers, we’re rewriting what event marketing can be. No two days look the same — and that’s exactly how we like it. We value individuality, excellence, and collaboration, and we take pride in delivering jaw-dropping results while taking care of one another along the way.

Founded in 2005
New York, New York, USA
10 employees (2 in marketing)