Account Manager

USA (Remote)

Salary Not AvailableFull time

Posted 3 months ago

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Job Description

AdLib is looking for a motivated and detail-oriented Account Manager to support and grow relationships with our brand and agency partners. In this role, you'll serve as a key point of contact for customers, helping them get the most out of AdLib's platform while building the foundation for a long career in AI-driven advertising.

You'll work closely with senior team members and cross-functional partners to ensure campaigns run smoothly, clients stay informed, and opportunities for growth don't slip through the cracks. This role is ideal for someone who thrives on building relationships, loves digging into data, and wants to grow within a fast-moving adtech company.

What You'll Be Doing
  • Manage day-to-day client relationships, serving as a reliable and responsive point of contact for brands and agencies.
  • Support campaign execution by coordinating with internal teams to ensure campaigns launch on time and perform against client goals.
  • Provide regular performance updates to clients, translating platform data into clear, actionable insights.
  • Identify upsell and expansion opportunities within existing accounts and flag them to senior leadership.
  • Troubleshoot campaign issues proactively, working with ad ops and product teams to resolve problems quickly.
  • Relay client feedback internally, helping shape product improvements and process enhancements.
  • Assist with contract renewals and support retention efforts across your book of business.
  • Stay current on industry trends, digital advertising best practices, and the competitive landscape.
What You Bring
  • 2–4 years of experience in account management and client services at a Demand Side Platform
  • Hands-on experience with DSPs and the programmatic advertising ecosystem
  • Strong communication skills with the ability to build trust with clients and collaborate across internal teams.
  • Comfort working with campaign performance data and pulling insights from dashboards and reports.
  • A self-starter mentality with the ability to manage multiple accounts and priorities in a fast-paced environment.
  • Solid organizational skills and attention to detail.
What We Offer

Account Manager

AdLib is looking for a motivated and detail-oriented Account Manager to support and grow relationships with our brand and agency partners. In this role, you'll serve as a key point of contact for customers, helping them get the most out of AdLib's platform while building the foundation for a long career in AI-driven advertising.

You'll work closely with senior team members and cross-functional partners to ensure campaigns run smoothly, clients stay informed, and opportunities for growth don't slip through the cracks. This role is ideal for someone who thrives on building relationships, loves digging into data, and wants to grow within a fast-moving adtech company.

What You'll Be Doing
  • Manage day-to-day client relationships, serving as a reliable and responsive point of contact for brands and agencies.
  • Support campaign execution by coordinating with internal teams to ensure campaigns launch on time and perform against client goals.
  • Provide regular performance updates to clients, translating platform data into clear, actionable insights.
  • Identify upsell and expansion opportunities within existing accounts and flag them to senior leadership.
  • Troubleshoot campaign issues proactively, working with ad ops and product teams to resolve problems quickly.
  • Relay client feedback internally, helping shape product improvements and process enhancements.
  • Assist with contract renewals and support retention efforts across your book of business.
  • Stay current on industry trends, digital advertising best practices, and the competitive landscape.
What You Bring
  • 2–4 years of experience in account management, client services, or a related role in SaaS, adtech, or marketing technology.
  • Familiarity with DSPs and the programmatic advertising ecosystem (hands-on experience is a plus).
  • Strong communication skills with the ability to build trust with clients and collaborate across internal teams.
  • Comfort working with campaign performance data and pulling insights from dashboards and reports.
  • A self-starter mentality with the ability to manage multiple accounts and priorities in a fast-paced environment.
  • Solid organizational skills and attention to detail.
What We Offer
  • Competitive salary & performance-based bonuses.
  • Full medical, dental, and vision benefits.
  • Unlimited PTO
  • Flexible, remote-friendly culture.
  • Coworking space allowance
  • Gym membership allowance
  • Mobile phone plan reimbursement
  • Choice of Mac or Windows Laptop

Join us at AdLib and help agencies and brands scale their programmatic media buying smarter, faster, and more profitably

AdLib DSP logo

AdLib DSP

AdLib is a DSP media buying platform that helps scale your programmatic campaigns smarter, faster, and more profitably.AdLib partners with emerging agencies and marketers to deliver premium programmatic performance without the complexity, cost, or overhead of traditional DSPs.Our platform provides the tools, data, and automation to run enterprise-quality campaigns — from CTV and Audio to Geofencing and YouTube — all under one roof, with zero trafficking headaches.We've helped independent agencies grow their client base five times over while keeping costs steady. Wellness brands have tripled their return on ad spend. Gaming apps have cut their user acquisition costs by 40%. Self-Service Buying PlatformAn easy to use DSP-agnostic platform where campaigns launch in minutes across every channel, screen stype, and stage of the funnel.Managed Service BuyingFully managed trafficking & optimization allows your team to focus on core business functions rather than the complexities of ad placement, bidding, and optimization.Programmatic APIsBuild your own applications, workflows, and products on top of the AdLib platform to save time and make more revenue.White Labeled DSPInstantly launch your own branded programmatic offering without investing in development or specialized resources for support and campaign managementAutomated Client BillingImprove cash flow and reduce the risk of nonpayment by automatically invoicing and collecting payments on a daily, weekly, or monthly basis via credit card, wire transfer, or ACH payment.Infinitely CustomizableReduce setup time with customized workflows and automated ad operations at a massive scaleTEAM:Early & Long Term MediaMath & HudsonMX Employees. Programmatic marketing pioneers, engineers, and thought leaders with decades of experienceNew York | London | Los Angeles | San Francisco | Scottsdale | Detroit | Berlin | Bengaluru | São Paulo | Buenos Aires | Querétaro | San Salvador

Founded in 2014
New York, New York, USA
21 employees (5 in marketing)