Account Executive

Responsibilities

• Serve as a day-to-day point of contact for assigned clients, building strong relationships and maintaining consistent communication.
• Support account leadership in managing client expectations, priorities and deliverables.
• Lead day-to-day client communications, status updates, meeting agendas, notes and follow-ups.
• Develop a strong understanding of each client's business, brand, industry, audience and marketing objectives.
• Proactively identify client needs, potential challenges and opportunities to improve our work.
• Manage projects from kickoff through completion, ensuring timelines, deliverables, approvals and expectations are clearly communicated.
• Coordinate with creative, strategy, social, digital and media teams to keep projects on track.
• Develop and maintain project timelines, status reports, creative briefs and other key account documentation.
• Manage internal and external review processes, consolidate feedback and communicate clear next steps.
• Monitor project scope, timelines and budgets, flagging potential issues before they become problems.

Requirements

• 2–3 years of experience in account management, preferably within an advertising, creative or integrated marketing agency.
• Experience as an Assistant Account Executive, Account Coordinator or similar client service role.
• Strong project management and organizational skills, with the ability to manage multiple projects and competing deadlines.
• Excellent written and verbal communication skills.
• Confidence communicating directly with clients and collaborating across internal teams.
• A solid understanding of digital marketing, social media, creative development and integrated advertising campaigns.
• Strong attention to detail and commitment to producing high-quality work.
• A proactive, solutions-oriented mindset with the ability to anticipate needs and take initiative.
• Ability to adapt quickly, prioritize effectively and stay organized in a fast-paced environment.
• Proficiency with Google Workspace or Microsoft Office; experience with agency project management platforms is a plus.

Preferred

• You're ready to take the next step in your agency career and own more of the day-to-day account relationship.
• You don't just track deadlines. You anticipate what needs to happen next.
• You can confidently communicate with clients while knowing when to bring in account leadership.
• You're comfortable asking questions, challenging assumptions and contributing ideas.
• You understand how creative, strategy, media and account management work together.
• You take pride in the details but understand how your work contributes to larger client goals.
• You're a team player who thrives in a collaborative, fast-moving environment.