Account Executive

Responsibilities

• You’ll deliver exceptional client service, keep projects moving and see your ideas in action
• Develop a strong understanding of each client’s business, strategic priorities, culture and employee audiences, and use that knowledge to inform your work
• Take ownership of assigned deliverables and projects, managing timelines, trackers and next steps to ensure high-quality work is delivered on time
• Create meeting agendas and recaps, project trackers, editorial calendars, activity reports and other account-management materials
• Communicate clearly with clients and colleagues, proactively flagging questions, risks, competing priorities or and potential delays
• Proofread and quality-check materials for accuracy, clarity, consistency and alignment with client and agency standards
• Ask thoughtful questions to understand the business or organizational challenge behind an assignment, rather than focusing only on the communications deliverable
• Bring relevant observations, examples and recommendations to client meetings, project discussions and brainstorms
• You’ll create employee-centered communications and turn insights into action
• Draft clear, engaging content that helps employees understand business priorities, organizational change and what matters to them

Requirements

• At least one year of relevant experience in internal communications, employee engagement, change communications, corporate communications or a related field
• Bachelor's degree in a related field preferred
• Excellent writing, editing and proofreading skills, with the ability to translate complex information into clear, engaging communications
• Strong research skills and the ability to synthesize information and identify meaningful themes
• Strong organizational and project-management skills with exceptional attention to detail
• Ability to manage multiple assignments and deadlines in a fast-paced environment
• Strong client-service instincts and clear, responsive written and verbal communication
• Highly collaborative and comfortable working with colleagues across disciplines and levels
• Intellectual curiosity and an interest in the intersection of communications, culture, employee experience and organizational change
• Comfort with thoughtfully integrating AI and emerging technologies into communications and workflows

Benefits

• Competitive base salary and bonus opportunity
• Health, Dental and Vision coverage
• Company-paid Life Insurance
• Flexible Spending Account
• 401(k) plan with company match
• Monthly allowance for cell phone, office equipment, etc.
• Generous PTO policy with paid maternity/paternity leave
• Professional learning and development opportunities
• Workplace flexibility
• On-site and off-site social gatherings