Account Executive, CRM, long-term contract at INNOCEAN USA | Huntington Beach, CA | $70K/yr – $80K/yr

INNOCEAN USA

Account Executive, CRM, long-term contract

Huntington Beach, CA (Hybrid)

$70K/yr – $80K/yrMid Level2+ years expContract

Posted 5 months ago

Job Summary

Drive day-to-day client liaison, project delivery, and strategic support for CRM programs at an agency.

Own day-to-day liaison, project schedules, and deliverable management for CRM programs.
Must-have: 2+ years of ad agency experience and CRM expertise.
Standout: Travel to client sites is required and reimbursable.

Job Description

Responsibilities

Serve as day-to-day liaison within the agency and with daily client contacts to manage assigned deliverables
Support Account Director and/or Supervisor to implement strategic direction for designated clients, including annual planning in the form of: Strategic Direction, Creative Direction, Delivering Campaign and Program Results
Working with strategic resource to deliver relevant analysis
Preparation of meeting materials to include but not limited to presentation management, content development and consolidation
Understand the client brand and creative direction to enable accurate communication within the agency to ensure on-brand creative executions in support of results-driven CRM
Foster strong relationships with key client and agency personnel
Ensure communication clarity, internally and to the client
Participate in the development of sound strategic recommendations based on clear understanding of client’s business to include but not limited to: Competitive Monitoring, Industry Knowledge and Client Objectives
Delivery of assigned projects including but not limited to creative development for direct mail, e-mails, and other CRM projects
Coordinate work between the various departments of Innocean, and client team members on all aspects of multiple simultaneous projects

Requirements

2+ years ad agency experience
CRM experience REQUIRED
Salesforce experience PREFERRED
Excellent working knowledge of MS Office
Must be able to build productive relationships with clients and agency team members
Solid written and oral presentation skills required
Excellent project management and ability to provide team leadership and strategic direction to diverse, multi-location groups and partner agencies
Flexible and accepting of ever-changing needs
Multi-tasking and ability to prioritize is a must
Strong analytic ability to interpret campaign results and apply to future recommendations

Preferred

Salesforce experience PREFERRED

Benefits

Access to our health benefits after 91 days
Paid sick days
401k match
On-site Barista
Beautiful campus across from the Pacific Ocean

INNOCEAN USA

Mission: We are explorers. We look out to the edge of the world and ask, "where haven't we been before?" Together, we hunt for an intersection of art and science, creativity bolstered by data. Storytelling layered in strategy. Innovation rich in intelligence. Our adventures are many, our quests, undaunted. Our possibility is as vast as the ocean. Always remembering, the deeper we dive, the greater we become. And the further we go, the more we find. Our client partners include: Hyundai, Genesis, Kia, Hankook, Hyundai Cradle, Jinro, Korean Air, LG, Manscaped, Motional, Nexon, Pacific Life, SeaWorld, Signature Kitchen Suite, Supernal, TaylorMade, UC Davis Health, Uneekor, Wienerschnitzel, and Xcient. Want to join the team? Keep an eye on our careers page at innoceanusa.com

Founded in 2005

Huntington Beach, CA, US

661 employees (297 in marketing)

www.innoceanusa.com