Responsibilities

• Act as the client's primary strategic point of contact, identifying needs and proactively recommending solutions
• Maintain a working understanding of the client's sales goals and priorities, translating them into marketing recommendations
• Bring informed Broadway/live entertainment industry context — competitive shows, market trends, audience behavior — to client conversations
• Serve as the primary liaison with the client's external creative agency partner, ensuring alignment and smooth handoffs
• Build detailed budget breakdowns and deliver biweekly pacing reports, ensuring media invoices are paid before media runs
• Direct media strategy in partnership with internal media resources, tying recommendations back to client sales goals
• Manage and develop two Account Executives, including regular one-on-ones and growth planning
• Provide quality oversight of production and project execution

Requirements

• 5+ years of account management experience in advertising, marketing, or a related agency environment, including both digital and traditional media
• Experience managing client relationships for entertainment or live experience-based brands (Broadway experience a plus)
• Demonstrated ability to translate client business/sales goals into marketing strategy
• Experience managing and developing direct reports
• Strong budget management skills, including pacing reports and media billing processes
• Experience coordinating with external partner agencies or vendors
• Excellent written and verbal communication skills
• Ability to manage multiple priorities autonomously in a fast-paced environment
• Bachelor's degree or equivalent professional experience

Benefits

• Health care plan (medical, dental, and vision)
• Retirement plan with employer match
• Life and disability insurance
• Generous paid time off package that includes vacation, sick, "life happens" days, birthdays, summer Fridays and public holidays
• Paid family leave
• Cold brew coffee, snacks and fresh fruit
• Wellness resources
• Special access to New York City's arts and entertainment scene
• We have been honored for our commitment to our team with workplace awards from Crain's, Best Companies Group, Cynopsis, Digiday, and Fortune.