Responsibilities

• Lead the Fundraising Group team and coordinate client workload, responsibilities, priorities, and available resources.
• Provide day-to-day leadership, direction, coaching, training, and mentorship to assigned team members.
• Establish clear expectations and ensure team members understand client requirements, priorities, timelines, and deliverables.
• Monitor team workload and performance to ensure client commitments and production deadlines are met.
• Serve as a primary point of contact for assigned clients and develop strong, professional client relationships.
• Meet regularly with clients to understand long-term objectives, fundraising goals, budgets, requirements, and expectations.
• Lead internal and client meetings to develop and implement strategies designed to maintain, improve, and expand fundraising programs.
• Develop, implement, and maintain comprehensive mail plans for assigned accounts, including short- and long-term objectives and strategies for achieving established goals.
• Develop budgets, forecasts, projections, and reports for assigned clients, including projected donations, mailing expenses, cash flow, and donor activity.
• Analyze account performance, fundraising results, client trends, and other relevant data to identify opportunities and recommend appropriate strategies.

Requirements

• strong verbal and written communication skills with the ability to communicate effectively with clients, employees, executives, and cross-functional teams.
• Strong leadership skills with the ability to coach, train, mentor, motivate, and provide direction to team members.
• Ability to effectively lead and manage multiple complex client accounts, projects, and competing priorities.
• Strong client relationship management and customer service skills.
• Ability to develop and maintain professional relationships with clients and internal business partners.
• Strong analytical, strategic thinking, and problem-solving abilities.
• Ability to interpret data, identify trends, evaluate alternatives, and develop appropriate recommendations.
• Sound decision-making skills with the ability to exercise independent judgment within the scope of assigned responsibilities.
• Strong organizational and time-management skills.
• Excellent attention to detail and commitment to accuracy.