Responsibilities

• Handle daily management for assigned book of business
• Establish and maintain strong relationships with client(s) and stakeholders
• Ensure client expectations are met or exceeded on all levels by maintaining ongoing communication (written and verbal) with client and account team members and troubleshooting problems/issues as necessary
• Establish and maintain a thorough knowledge of client organizations, products, disease states, and marketing objectives
• Oversee budgeting, financial monitoring, and reconciliation of individual projects
• Pursue and acquire new business within current accounts by writing proposals, developing new business presentations, and participating in regular onsite client meetings
• Hire and train account management staff; establish individualized career development plans, provide ongoing feedback, and conduct performance evaluations for direct reports
• Update senior management on account team activity, new business opportunities, and financial analyses and projections
• Assign and manage account team workload
• Work with department managers to identify and manage internal and external resources
• Facilitate conflict resolution within and between departments or between account team members
• Participate and/or lead team meetings
• Direct Reports : Senior Project Managers, Project Managers, Associate Project Managers, Project Coordinators

Requirements

• A bachelor’s degree is required.
• An advanced degree in science or business is preferred.
• Seven plus years of relevant job experience, including management responsibilities, interdisciplinary team involvement, marketing and/or communications within a scientific setting is required.
• Management experience in one or more of the following settings: pharmaceutical manufacturer, biotech, managed care hospital, medical communications company, or healthcare advertising agency is preferred.
• The ability to quickly grasp and retain scientific and technical concepts is required.
• Word, Excel, PowerPoint, Internet and strong presentation skills are required.
• Business development skills are also required.

Preferred

• An advanced degree in science or business is preferred.
• Management experience in one or more of the following settings: pharmaceutical manufacturer, biotech, managed care hospital, medical communications company, or healthcare advertising agency is preferred.
• Business development skills are also preferred.