Responsibilities

• Lead Client Strategy and Relationship Management
• Serve as the senior strategic advisor for clients within your pod, ensuring that Lever’s marketing initiatives align with each client’s broader business goals.
• Develop and guide long-term marketing strategies that incorporate multiple digital channels, audience insights, and evolving platform capabilities.
• Build strong, trusted relationships with client stakeholders through thoughtful communication, strategic guidance, and proactive problem solving.
• Identify opportunities to expand client engagements by introducing new strategies, marketing channels, and performance initiatives that support business growth.
• Serve as the primary escalation point for client concerns, ensuring that challenges are addressed quickly and effectively.
• Oversee the overall performance and coordination of the pod supporting your client portfolio.
• Manage Account Strategists and Project Managers within the pod, providing guidance, mentorship, and leadership.
• Ensure that all pod members remain aligned around client goals, campaign priorities, and deliverables.
• Collaborate closely with the Media Director to align client strategy with media planning and execution.

Requirements

• 5+ years of experience in digital marketing, marketing strategy, account management, and/or client services within a marketing agency or performance-focused environment.
• Strong understanding of integrated digital marketing channels including paid search, paid social, programmatic media, and performance marketing strategies.
• Experience managing complex client relationships and guiding marketing strategies across multiple channels.
• Demonstrated ability to lead teams, mentor employees, and coordinate cross-functional work.
• Strong analytical thinking and comfort interpreting marketing performance data to guide strategic decisions.
• Exceptional communication and presentation skills, with the ability to explain complex marketing strategies to clients and internal stakeholders.
• Highly organized and capable of managing multiple client priorities simultaneously.

Benefits

• Competitive salary
• 100% employer-paid medical, dental, and vision benefits
• 401(k) with employer contribution
• 13 paid holidays
• Generous vacation and personal time-off package
• Remote work flexibility
• Company donation match — you donate, we donate
• Time off for community service