Responsibilities

• Own delivery of repeatable, high-impact outcomes across assigned client portfolio, ensuring execution consistently advances agreed-upon strategy and client priorities.
• Translate client strategy into clear priorities, sequenced initiatives and aligned communications calendars that build sustained visibility, credibility and momentum over time.
• Drive compelling milestone wins including high-impact media placements, narrative breakthroughs, campaign successes and measurable progress toward client goals.
• Serve as the senior contact for clients, particularly key decision-makers, providing proactive strategic counsel and fostering strong, trust-based relationships.
• Lead strategic planning launches, recalibrations and key client moments, reducing uncertainty and reinforcing LC’s leadership and value.
• Identify renewal, expansion and risk signals early and act proactively to reinforce alignment, protect retention and advance growth opportunities.
• Elevate high-value client relationship moments, exercising judgment on when senior leadership involvement will strengthen trust, navigate complexity or deepen long-term partnership.
• Demonstrate strong judgment on when to escalate versus operate independently, consistently making proactive decisions that protect client value, team effectiveness and organizational alignment.
• Engage actively in new business development by identifying prospects, shaping strategy for proposals and participating in pitch development and presentations.
• Mentor, coach and directly manage Leads and other client-facing teammates, setting clear expectations, reinforcing accountability and building judgment and leadership capacity.
• Oversee staffing, scope and resource allocation across accounts to ensure utilization, productivity and delivery of full and fair financial value.
• Refine and elevate LC offerings and proactive media strategies, ensuring work reflects best practices and remains cutting edge within the education and policy landscape.
• Represent Larson Communications as a senior ambassador in external settings including conferences, media interactions and professional networks.

Requirements

• 9+ years of progressive experience in public relations, strategic communications or public policy with deep expertise in media relations and proactive storytelling.
• Senior-level credibility serving as a primary client lead and strategic advisor, with demonstrated success guiding executive leaders and navigating complex communications environments.
• Proven ability to deliver measurable results including high-impact media placements, reputation growth, policy influence or campaign success.
• Clear ownership of outcomes, including client value, retention and expansion, with sound judgment in balancing results, experience and systems.
• Strong experience building narrative arcs and integrated communications plans that advance long-term client goals rather than episodic wins.
• Demonstrated excellence in mentoring, managing and developing high-performing teams, reinforcing accountability and raising standards of execution.
• Ability to manage scope, delegation and resource allocation to protect full and fair financial value while maintaining exceptional client experience.
• Exceptional written and verbal communication skills, executive presence and strong professional judgment.
• Bachelor’s degree in journalism, public relations, communications, public policy or a related field.

Preferred

• Experience working with education reform organizations, charter school networks, public school systems or aligned nonprofits.
• Experience contributing to new business development including proposal development and pitch presentations.
• Experience operating in an agency environment managing multiple clients simultaneously.
• Working knowledge of digital communications strategies including social media, search and paid amplification.
• Familiarity with media monitoring and analytics tools such as Asana, Muckrack, Microsoft Teams, Strety, and other performance reporting platforms.

Benefits

• Comprehensive benefits including medical, dental, vision, mental health and life insurance.
• 401(k) with matching contribution.
• Professional development opportunities.
• Flexible vacation and sick time.
• Paid company holidays.