Account Director

Responsibilities

• - Leadership - Sets the bar by leading diplomatically with confidence and handling stressful situations with self-awareness and a calm, balanced demeanor that touches every level of the organization - Provides mentorship - Acts as a talent champion - Drives and supports change management in a positive, efficient manner Client Relationships - Key partner able to manage and make recommendations to a high volume of complex, multiple clients - Seeks opportunities in the marketplace to gather information from various channels and stakeholders to develop comprehensive plans - Utilizes knowledge of industry landscape and clients business to establish long-term objectives with clients, producing business models that drive our competitive advantage through innovation - Ownership in delivering robust ROI presentations to clients that links to their business strategy Fiscal Management - Manages a large volume of business with multiple clients; accountable for revenue targets, EBITA and financial margins for BU - Shares responsibility for resource management and business targets - Supports creation of fiscal plans for BU & Clients - Develops OGSM content Business Development - Responsible for new business growth and individual growth targets - Develops a pipeline of potential new business through networking and external resources - Strategic development for RFPs of new and existing clients Operations - Leadership with shared services to identify and find solutions for opportunities to minimize business disruptions and streamline processes - Supports developing resourcing plans within the Business Unit; oversee multiple clients with a strategic lens which results in substantial pay-off - Increases financial acumen by taking responsibility for fiscal plans by client while being exposed to large amounts of financial details including Margins, etc. - Development of playbooks and best practices to implement in field - Mitigation of risk and liability of the organization as a whole

Requirements

• - Must have a minimum of 8-10 years of account management, client service and/or management experience
• - Based in NYC and able to work in the office
• - Proven presentation and deck writing, and developing skills
• - Ability to lead logistical and strategic RFP’s
• - Experience and ability to build complex program budgets and manage both out-of-pocket spends as well as agency time
• - Ability to manage cross-functional teams (ie. Creative, insights, production) and change communication style based on which team
• - Experience in managing a team of direct and indirect reports with exposure to conflict management
• - Balanced with confidence and being self-aware to approach audiences both informally and in formal presentations
• - Able to travel to project locations and the IN Office as needed
• - Availability to work occasional weekends and evenings as needed for specific projects (and to be made up with compensatory time off)

Preferred

• - Experience working with wellness-focused clients and brands is a plus. Please highlight any relevant experience in your application.

Benefits

• - Unlimited Paid Time Off (PTO)
• - Paid parental leave
• - Premium medical, dental and vision plans
• - 401(K) savings plan with match among other benefits
• - Our Health Benefits Program includes 24/7 virtual care, Flexible Spending Accounts, and online mental health therapy
• - Commuter benefits, long-term disability insurance, life and AD&D insurance and supplemental life insurance
• - A flexible remote/hybrid working model, with open access to IN’s Brooklyn office (DUMBO)
• - Half-day Summer Fridays
• - Company sponsored internal events, workshops, summits, and learning & development