Account Director

We’re looking for an experienced Account Director to lead client relationships and oversee the successful development and execution of large-scale experiential marketing programs. This role will serve as a strategic partner to clients while guiding internal teams across Creative, Production, and Strategy to deliver impactful brand activations.

The ideal candidate is both strategic and hands-on — someone who can manage complex programs, lead cross-functional teams, and build strong client partnerships while navigating the fast-paced nature of agency work.

What You’ll Do

Client Leadership

• Serve as the primary day-to-day contact for key client relationships
• Lead client meetings, presentations, and program updates
• Manage client reporting, procurement processes, and ongoing communication
• Identify opportunities for organic account growth and new business

Program Oversight

• Oversee the planning and execution of large-scale experiential programs and brand activations
• Manage complex projects with budgets of $15M+
• Lead internal kickoff meetings and align teams on scope, timelines, and deliverables
• Ensure projects are delivered on time, on budget, and aligned with client goals

Programs may include elements such as:

• 20+ brand ambassadors
• 500+ attendee registration management
• Talent sourcing and onsite management
• Vendor coordination (catering, rentals, production partners)
• Executive communications and onsite leadership
• Content capture and post-event reporting

Team Leadership

• Manage and mentor Coordinators, Managers, and Senior Managers
• Conduct regular team check-ins, performance reviews, and career development planning
• Foster strong collaboration across Creative, Production, Strategy, and Innovation teams

What We’re Looking For

• 8+ years of experience in experiential marketing, events, or agency account management
• 4+ years managing client relationships and leading large programs
• Experience overseeing complex activations and large cross-functional teams
• Strong client management, communication, and presentation skills
• Exceptional organizational and project management abilities
• Experience managing and developing team members
• Proficiency in Microsoft Office and Google Workspace

Additional requirements:

• Ability to travel up to 50% depending on program needs
• Willingness to work evenings and weekends when required by event schedules