Account Director

Responsibilities

• Serve as the primary strategic contact for key clients
• Build and maintain strong, long-term client relationships focused on trust and results
• Lead strategic conversations and align marketing efforts with client business goals
• Manage client expectations and ensure high levels of satisfaction
• Lead development of account strategies that drive performance and business impact
• Identify opportunities for account growth, upsell, and expanded services
• Ensure strategies are aligned with client objectives and market opportunities
• Oversee performance and guide optimization efforts
• Ensure all workstreams are executed effectively, on time, and within scope
• Maintain visibility into account health, including performance, timelines, and budgets

Requirements

• Bachelor’s degree required
• 7 or more years of experience in client services, account management, or digital marketing
• Agency experience preferred
• Experience managing large or complex accounts
• Experience working with ecommerce, B2B or Real Estate clients is a plus
• Working knowledge of digital marketing channels, including owned media (SEO & GEO), paid media (search, social, and programmatic), Email & SMS, and more.
• Hands-on experience with paid media platforms is strongly preferred
• Strong client leadership and relationship management
• Strategic thinking and business acumen
• Ability to drive growth and identify opportunities

Preferred

• Hands-on experience with paid media platforms is strongly preferred

Benefits

• We believe great people deserve great support. Our company offers competitive compensation and a comprehensive benefits package designed to support your health, well-being, and career growth, including: