Account Director, Client Solutions

Responsibilities

• Serve as the day-to-day client lead for assigned workstreams, building trusted relationships and managing expectations, priorities, and follow-through.
• Lead client and internal meetings, developing agendas, documenting decisions, and ensuring clear ownership of next steps.
• Coordinate media, analytics, creative, and local marketing teams to deliver work on time and in alignment with client objectives.
• Partner with local account leads to connect paid media with programming, promotions, PR, influencer activity, and other market initiatives.
• Oversee client-facing presentations, status updates, and reporting, translating team inputs into clear insights and recommendations.
• Manage scope, timelines, budgets, and account operations, including coordination on billing and staffing needs. Flag risks and changes to the SVP with recommended solutions.
• Support account planning and mentor junior team members, providing clear direction and feedback.
• Partner with media specialists to develop and assess paid media recommendations against client goals, audiences, budgets, and market needs.
• Understand the role of paid social, paid search, programmatic, and other relevant channels within an integrated marketing plan.
• Evaluate campaign reporting and performance trends, asking informed questions and helping teams identify opportunities to improve results.

Requirements

• 6 or more years of relevant experience in account management, client services, or integrated marketing, preferably within an agency.
• Experience managing client relationships and coordinating paid media programs with specialist teams.
• Bachelor’s degree in marketing, communications, business, or a related field, or equivalent professional experience.
• Experience managing direct reports is preferred.
• Experience with entertainment, attractions, hospitality, or other location-based businesses is a plus.

Benefits

• The annual salary range for this full-time position is $95,000-$100,000.
• This position will be eligible to participate in the standard benefits offered to full-time employees of Allied Global Marketing (medical, dental, vision, short-term and long-term disability and life insurance as well as 401k and Flexible PTO).
• We also offer 10 company paid holidays.