Responsibilities

• Execute campaign strategy at the market and store level, translating brand direction into localized, actionable plans
• Own market-level and store-level workstreams end-to-end: scoping, briefing, timelines, creative review, and delivery—building your own client-ready decks and running the work directly in the team’s PM tools
• Coordinate across creative, production, and media to keep retail campaigns moving — and moving fast
• Build quick-turn materials, localized assets, and market-specific adaptations without heavy upstream support
• Manage a broad, concurrent portfolio—cluster campaigns, grand openings, partner sponsorships, and field activations—dividing the book with the Senior Account Director while keeping everything on time, on quality, and nothing slipping through the cracks
• Partner with the Creative Director to shape and codify the brief, then help steer the internal creative team toward strong, on-strategy work—setting direction proactively
• Serve as the day-to-day resource for field account leads — the person they call when they need answers, assets, or air cover
• Arm field reps with the narratives, talking points, and materials they need to win GM buy-in
• Jump on calls, respond quickly, and solve problems at the speed the field moves
• Understand the challenges and opportunities across the dealership network well enough to translate them into actionable creative requests

Requirements

• 8+ years of experience in an advertising, marketing, or agency environment with a strong track record in account management, retail marketing, or field-level client support
• Hands-on retail automotive experience (Tier 2 / Tier 3, dealer or franchise networks), including fluency with store-level performance data—can read it and turn it into creative and media direction. This is non-negotiable, not a nice-to-have
• Genuinely self-sufficient and hands-on - manages a high volume of concurrent projects with operational discipline and consistent delivery, builds their own client-ready decks, and owns the details directly (comfortable running their own work in a PM tool)
• Strong relationship instincts — specifically with clients who are operationally focused, market-driven, and skeptical of agencies that move slowly
• Comfortable moving fast without sacrificing quality; knows when to escalate and when to just solve the problem
• Confident communicator who can build and deliver client-facing materials without heavy oversight
• Ability to translate campaign direction into market-specific execution plans and hold the line on quality without heavy oversight
• Creative-strategic range: can codify a brief, direct an internal creative team, and present the work confidently in creative reviews—not just manage the client relationship
• Steady under pressure: absorbs an unpredictable, high-volume client and brings order to the internal team rather than passing the churn along
• Fully remote, with availability to work core Pacific (or at least Mountain) hours

Preferred

• Strong Differentiators: Background supporting distributed Tier 3 auto dealer networks
• Strong Differentiators: Experience working within inter-agency or holding company team structures
• Strong Differentiators: Familiarity with market-level or co-op marketing models
• 8+ years of experience in an advertising, marketing, or agency environment with a strong track record in account management, retail marketing, or field-level client support
• Hands-on retail automotive experience (Tier 2 / Tier 3, dealer or franchise networks), including fluency with store-level performance data—can read it and turn it into creative and media direction. This is non-negotiable, not a nice-to-have
• Genuinely self-sufficient and hands-on - manages a high volume of concurrent projects with operational discipline and consistent delivery, builds their own client-ready decks, and owns the details directly (comfortable running their own work in a PM tool)
• Strong relationship instincts — specifically with clients who are operationally focused, market-driven, and skeptical of agencies that move slowly
• Confident communicator who can build and deliver client-facing materials without heavy oversight
• Ability to translate campaign direction into market-specific execution plans and hold the line on quality without heavy oversight
• Creative-strategic range: can codify a brief, direct an internal creative team, and present the work confidently in creative reviews—not just manage the client relationship
• Steady under pressure: absorbs an unpredictable, high-volume client and brings order to the internal team rather than passing the churn along
• Fully remote, with availability to work core Pacific (or at least Mountain) hours

Benefits

• Benefits including healthcare, 401K, vacation/PTO policy to be shared in greater detail during the interview process.
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