Responsibilities

• Lead high-profile client relationships
• Serve as a senior strategic partner to attractions and destination clients, building trusted relationships with executive-level stakeholders while confidently leading conversations around strategy, media investment, campaign performance, and business objectives.
• Drive integrated campaign leadership
• Oversee complex, cross-platform campaigns from strategy through execution, partnering closely with Media, Creative, Business Intelligence, and Production teams to ensure work is smart, seamless, and effective.
• Be deeply fluent in digital performance and driving revenue
• Translate campaign data into actionable business insights. You should be comfortable discussing media KPIs, audience targeting, attribution, optimization strategy, pacing, and performance trends at both a strategic and tactical level. Your ultimate goal is to help our clients drive revenue and meet their goals.
• Operate as a hands-on team leader
• This role requires someone who is willing to dive into the details — reviewing plans, troubleshooting challenges, managing timelines, building presentations and helping teams solve problems in real time when needed.
• Lead with confidence and collaboration
• Guide internal teams with clarity, accountability, and positivity. We value leaders who elevate the work, remain solutions-oriented under pressure, and foster a highly collaborative, low-ego culture.

Requirements

• 5 + years of senior level experience in advertising, media, marketing, or client services, ideally within tourism, destinations, entertainment, or hospitality
• A strong understanding of integrated marketing with deep fluency across digital media channels and performance marketing
• Comfortable discussing campaign performance metrics, optimization strategies, audience behavior, and media effectiveness in detail with both clients and internal teams
• A confident communicator and presenter who can command a room, navigate challenging conversations, and build credibility with senior stakeholders
• Highly collaborative with a team-first mindset and a willingness to roll up your sleeves when needed
• Equal parts strategic thinker and operational doer — able to zoom out to see the big picture while staying close to execution
• Calm, adaptable, and solutions-oriented in fast-moving environments with shifting priorities
• Entrepreneurial and growth-minded, with enthusiasm for contributing to new business opportunities and agency growth
• Someone who values curiosity, accountability, kindness, and collaboration

Benefits

• Comprehensive healthcare & dental: 100% employer-paid for employees
• Generous PTO policy plus ½-day Summer Fridays to make the most of sunny days
• Hybrid work model – a balance of in-office collaboration (minimum three days per week) and flexibility
• Continuous growth & learning: Annual Training & Development fund to sharpen your skills
• Financial wellness perks: Student loan repayment or tuition assistance based on tenure
• Paid parental leave: Up to 12 weeks to support growing families
• Sabbatical opportunities: Recharge and return inspired with paid time off for long-term employees
• A pet-friendly office: because great ideas come with great company