Responsibilities

• The Account Development Associate is responsible for all sales and marketing activities designated to increase referrals/admissions and enhance relationships with referral sources.
• These activities may include, but are not limited to marketing, public relations, education, customer service, and assisting in patient referral functions to assure timely admissions.
• The ideal candidate will have a passion for hospice care and willingness to learn medical sales (pharmaceutical, DME) and calling on hospital physicians, hospitalist groups, and stand-alone physician offices.
• Will learn to present education to healthcare professionals and make cold calls into new accounts.
• Cultivates, expands, and maintains quality professional relationships with new and existing referral sources such as hospitals, physicians, skilled nursing facilities, home health, and companion care agencies and others.
• Ability to establish positive relationships within the medical, hospital and long-term care communities.
• Builds and maintains professional relationships with the account segments assigned. Includes participation in appropriate interaction with referral sources during business hours, as well as weekends, evenings and holidays as needed to meet identified educational needs. Activities resulting in 90% customer facing time/ <10% administrative. In collaboration with the Account Development Liaison will monitor outcomes for the assigned accounts.
• In collaboration with the Account Development Liaison, is responsible for the management of the accounts assigned, ensuring profile information is current and accurate. Completes sales call documentation in the CRM with accuracy
• Demonstrates creativity, the desire to learn each account segment, and the willingness to create continued education and visibility in assigned accounts.
• Develops and maintains a structured call rotation with all assigned accounts, preventing accounts from becoming neglected. Consistently averaging greater than 50 sales calls per week.