Account Coordinator

Responsibilities

• Joining client calls and capturing key notes and action items
• Supporting Account Executives with active client accounts
• Managing orders from quote to delivery (timelines, approvals, tracking)
• Creating job tickets, updating trackers, and collecting sample photos
• Placing and tracking orders in internal systems
• Maintaining accurate and up-to-date data in Salesforce and NetSuite
• Coordinating with internal teams such as Operations, Accounting and Marketing
• Preparing billing documentation and supporting monthly close-outs
• Participating in brainstorming sessions, client support, and team projects
• Helping ensure clients feel informed, confident, and excited to work with us

Requirements

• 3+ years of experience in customer service, account support, or B2B roles preferred
• Strong communication skills (email, phone, and internal collaboration)
• Excellent attention to detail and follow-through
• Proficiency in MS Office; experience with Salesforce or NetSuite is a plus
• Bachelor’s degree in marketing, business, or a related field preferred
• A proactive mindset—you identify problems and help solve them

Benefits

• Competitive salary + incentive/commission
• Clear career growth path as the company expands
• Paid Time Off: Vacation, Personal Days, Floating Holidays, plus your Birthday
• Medical, Dental & Vision, 401k, Disability, Parental Leave, and life insurance benefits