Responsibilities

• Develop a foundational understanding of Fluent's inventory offerings, reporting tools, competitive advantages, and internal processes
• Support the account management team in maintaining strong relationships with advertisers and ensuring client satisfaction
• Assist in monitoring client budgets, campaign pacing, and performance metrics, flagging any issues to the Account Manager or Account Director
• Support all client communication touchpoints — including onboarding assistance, pacing reports, performance summaries, and creative change requests — under the guidance of senior account team members
• Help prepare materials for client-facing business reviews, presentations, and campaign recommendations
• Learn to understand client KPIs and communicate them accurately to internal teams for optimization
• Coordinate the campaign onboarding process — liaising with sales, the media/creative team, and the Ops team to ensure smooth campaign builds and tracking setup
• Provide ongoing internal feedback through analysis and optimization notes based on campaign performance data
• Assist in identifying new revenue opportunities and flag them to the Account Manager
• Support monthly billable reporting collaboration with internal resources, ultimately to finance for invoicing accuracy

Requirements

• 1–2 years of experience in digital marketing, advertising, or a client-facing support role (internship experience considered)
• Proficiency in Excel (formulas, pivot tables, basic data manipulation), and adopting learnings of AI

Preferred

• Familiarity with digital performance marketing concepts is a plus
• Familiarity with industry tracking or ad platforms is a plus

Benefits

• Competitive compensation
• Ample career and professional growth opportunities
• Health, dental, and vision insurance
• Pre-tax savings plans and transit/parking programs
• 401K with competitive employer match
• Volunteer and philanthropic activities throughout the year
• Educational and social events
• The amazing opportunity to work for a high-flying performance marketing company!