Account Coordinator

Minneapolis, MN (Hybrid)

Salary Not AvailableEntry Level18+ years expFull time

Posted 4 days ago

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Job Summary

Own key client-facing and operational workstreams, including billing/PO processes, weekly client status recaps, and ongoing process improvements, while developing project management skills toward an Account Executive role.

  • Owning billing/PO workflows and issue resolution
  • Leading client status recaps and process improvement initiatives

Job Description

Responsibilities

  • Extremely detail-oriented with data entry and client communications
  • Learn and effectively apply existing procedures and best practices
  • hone project management skills and work along defined career path to achieve Account Executive role
  • Proofread and review coupons and Universal Product Code (UPC) lists in depth for accuracy
  • Own billing and Purchase Order (PO) process, including troubleshooting/resolution as needed
  • Provide comprehensive recaps of weekly client status meetings
  • Assist in the establishment and development of new processes/procedures including identifying and proposing ideas to streamline processes
  • Engage in independent decision-making and risk taking with support from leader

Requirements

  • Proficient in all Microsoft suite programs, especially Excel
  • Ability to manage professional relationships with the client and vendors
  • Ability to craft routine reports and correspondence
  • Ability to successfully manage and find solutions for complex and unexpected situations
  • Ability to deliver in a fast-paced environment and manage numerous projects consecutively while maintaining strong attention to detail

Preferred

  • Bachelor's in business or Communications from four-year college or university (emphasis in marketing or management); or Minimum 18 months of applicable business or promotion management experience

Benefits

  • Generous Time Off
  • Robust Health and Wellness Plan
  • Family Support
  • Mentorship Program
  • 401K Match
  • Role Autonomy
  • Certification Reimbursement and Ongoing Training
  • Enrichment Events and Employee Resource Groups
Pep logo

Pep

3.3 Glassdoor

PEP’s purpose – to make it possible for everyone to look and feel good – still stands today, as we celebrate more than 60 years of making a difference. We’ve evolved over the years, with more ways to shop, like e-commerce, and more ways to pay, like FoneYam, but some things never change, and that is to continuously make it easy for our remarkable customers to access products and services, always at the lowest prices. It goes without saying that we LOVE to be part of every small town and every big city!That’s why we now have more than 2700 stores, making us the largest, single-brand retailer in Southern Africa. Easy access to our stores makes it a breeze for customers to pop in for a friendly smile and those amazing #PEPfinds! As well as clothing and footwear, we have a wide range of homeware, FMCG, cellular products and financial services, including cashbacks, loans, funeral cover, cross-border/local money transfers, bill payments, Flash tokens, PAXI courier service, and so much more.PEP is a business for people, and we love growing together as a business but also as Dynamos (employees). With over 24,000 Dynamos delighting our remarkable customers, we keep stepping forward, whilst never forgetting to make it possible for everyone to look and feel good. Today, we’re proud to have one of the strongest corporate cultures in the world, which we call “Sikhula KunYe (we are growing together). For more than 60 years and beyond, we will continue to evolve and make a difference in our remarkable customers’ lives... every single day... and we love every moment of doing it!

Founded in 1965
Parow, Western Cape, ZAF
20K employees
1% recommend to a friend

Traffic Signals

Monthly Visitors
2.2M
Monthly Google Ads Budget
$70
Traffic Source Mix
Search
59.6%
Direct
25.1%
Referral
2%
Social
4.5%
Paid
7.5%

Headcount Trend

Current headcount: ~20.2K

Marketing Team

Marketing Roles Posted (Last 30 Days)
2