Responsibilities

• Lead and facilitate client calls, status meetings, and presentations with an outgoing, persuasive, and consultative communication style.
• Set a motivational tone and establish a high degree of optimism for both clients and internal teams.
• Act as the central liaison between creative, development, and marketing teams, bringing people together to keep workflows predictable, structured, and efficient.
• Identify and communicate next steps and actions items from client and internal conversations, partnering with the project manager to maintain accurate project tracking and accountability.
• Execute with strong attention to detail to ensure project documentation (briefs, notes, timelines) is meticulous, organized, and up to date.
• Maintain and champion methodical, systematic processes to ensure smooth handoffs across strategy, creative, and production teams.
• Maintain steady focus in a lively environment with frequent team interactions and natural day-to-day disruptions.
• Support proposal development and prepare detailed meeting agendas, notes, and follow-ups based on provided estimates.

Requirements

• 2–3 years of experience in account management, project management, or relationship-focused roles.
• Exceptional verbal and written communication skills with a natural ability to influence, persuade, and connect with people.
• High level of organization and the demonstrated ability to manage multiple projects and deadlines simultaneously.
• Ability to translate client needs into clear, actionable internal direction for creative teams.
• Experience with project management tools (e.g., ClickUp) and exposure to nonprofit clients is a plus.

Preferred

• Experience in a marketing or creative agency environment is a plus.
• Exposure to nonprofit clients is a plus.

Benefits

• Fun—Millions of people go to work, punch the clock from 8 to 5 and hate every moment of it. That’s not the case here. We prioritize loving your experience here and have a group of people dedicated to creating activities inside and outside the office. To put it mildly, we’re serious about having fun—and it reflects in our work and the relationships too.