Account Associate - State Farm Agent Team Member

Chetek, WI (Unknown)

$20/hr – $28/hrEntry LevelPart time

Posted 7 weeks ago

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Job Summary

Own the customer data and policy lifecycle within a small insurance operations desk, focusing on account accuracy, policy changes, claims processing, and fast coordination with underwriters.

  • Responsibilities: manage customer accounts and update information, assist with policy changes, coordinate with underwriters to issue policies.
  • Claims & Service: process insurance claims and follow up on status to drive resolution.
  • Cross-functional ownership: act as the bridge between customers, policy administration, and underwriting to keep timelines tight.

Job Description

Responsibilities

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance

Requirements

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Thrive in a fast-paced work environment
  • Adapt between both sales and service of our current and prospective customers

Preferred

  • Previous experience in insurance or a related field preferred.

Benefits

  • Bonus based on performance
  • Flexible schedule
  • Paid time off
  • Training & development
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State Farm

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At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate and driven to create possibilities, and we’re serious about helping customers by providing solutions for all of life’s moments. Like a good neighbor, State Farm is there.®

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