Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Requirements

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.

Preferred

• Previous experience in insurance or a related field preferred.

Benefits

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development
• Flexible schedule
• Flexible work from home options available.