Responsibilities

• Develop a foundational understanding of Fluent's inventory offerings, reporting tools, competitive advantages, and internal processes
• Support account management team in maintaining strong advertiser relationships and client satisfaction
• Monitor client budgets, pacing, and performance metrics; flag issues to Account Manager or Account Director
• Support client communications including onboarding, pacing reports, performance summaries, and creative change requests under senior guidance
• Help prepare materials for client-facing reviews, presentations, and campaign recommendations
• Learn to understand client KPIs and communicate them accurately to internal teams for optimization
• Coordinate the campaign onboarding process with sales, the media/creative team, and the Ops team
• Provide ongoing internal feedback through analysis and optimization notes based on campaign performance data
• Assist in identifying new revenue opportunities and flag them to the Account Manager
• Conduct regular performance deep-dives across assigned accounts and present actionable optimization recommendations

Requirements

• 1–2 years of experience in digital marketing, advertising, or a client-facing support role (internship experience considered)
• Familiarity with digital performance marketing concepts is a plus
• Highly organized with strong attention to detail, able to juggle multiple campaigns and tasks simultaneously
• Strong written and verbal communication skills
• Ability to work with large datasets, identify trends, and translate data findings into clear narratives for internal and client-facing audiences
• Proficiency in Excel (formulas, pivot tables, strong data manipulation), and adopting learnings of AI
• Familiarity with industry tracking or ad platforms is a plus
• Self-motivated with a proactive, team-player attitude
• Eagerness to learn and grow within a fast-paced digital media environment

Preferred

• Familiarity with digital performance marketing concepts is a plus
• Familiarity with industry tracking or ad platforms is a plus

Benefits

• Competitive compensation
• Ample career and professional growth opportunities
• Health, dental, and vision insurance
• Pre-tax savings plans and transit/parking programs
• 401K with competitive employer match
• Volunteer and philanthropic activities throughout the year
• Educational and social events
• The amazing opportunity to work for a high-flying performance marketing company!