Responsibilities

• Manage client relationships
• Facilitate and orchestrate the client onboarding process
• Develop timelines, quotes, and scope documents that show how a client's strategic vision will be delivered across channels.
• Lead and collaborate with the support team on the execution of digital marketing campaigns, including paid search, programmatic display, LinkedIn, Facebook, CRM, marketing automation, account-based marketing and B2B campaigns.
• Perform in-depth customer, people network, and influencer research
• Conduct stakeholder research and interviews
• Analyze metrics end-to-end across holistic campaigns utilizing third-party tools
• Manage the contract renewal process and find opportunities to increase the reach of client accounts with upsell and expansion offerings
• Forecast the client revenue growth and identify the risk of churn
• Provide insights and recommendations on tactical improvements across marketing channels to drive efficiency toward meeting client campaign goals.

Requirements

• Strong technical, creative, and analytical mind and background
• Deadline and detail-oriented
• Get certified on Demandbase and 6sense
• BA/BS or higher

Preferred

• MBA Preferred
• 2+ years in customer relationship management preferred