360 Program Manager, Creative Operations - Haircare Cluster

Responsibilities

• Lead end-to-end comprehensive program management of creative campaigns for 360 product launches.
• Lead process documentation and evolution with the Director, Creative Operations
• Evolve creative concepts into timelines and clear sets of deliverables to be deployed to local markets.
• Create clear weekly priority lists with actionable next steps for the creative department for all projects under the project managers purview
• Manage weekly resource allocations for interdisciplinary teams of designers and copywriters assigned to his/her projects
• Oversee each phase of the internal and external routing and approval process: including the approval of concepts, video storyboards, pre- and post-shoot 360 assets, layouts and regional variants.
• Keep projects on track through clear project plans in Wrike, issue tracking and status reports.
• Proactively communicate project issues and resolution to internal stakeholders and Creative Ops team
• Lead or participate in various cross functional meetings, including Creative Reviews, Marketing Reviews, Legal Review, Resource Allocations—effectively setting up the presentation of creative work, capturing recaps, and circulating notes and actionable next steps

Requirements

• 5+ years experience in project management for an in-house creative team or agency.
• Bachelor's Degree or equivalent
• Strong partner to creative and internal stakeholders
• Proactive and positive approach, presents solutions and strives to solves problems
• S/he is comfortable presenting creative work to senior leadership and running high level meetings
• Has a flexible attitude and can work in ambiguous situations
• Is used to being the point person for internal or external clients
• Is a natural leader with excellent communication skills
• Loves solving problems and managing conflicts
• Has a deep understanding of creative project management, workflow and infrastructure

Benefits

• In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.
• The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others.