Responsibilities

• Serve as the day-to-day leader for advertising & media projects within the Sapphire portfolio, ensuring campaign strategy is carried through execution to maximize market impact.
• Drive end-to-end management of creative campaigns and media plans, from ideation through execution, partnering closely with cross-functional teams including brand, media, experiences, finance, compliance, and external partners.
• Develop and refine brand positioning, key reasons-to-believe (RTBs), advertising copy and creative ensuring alignment with overall Sapphire product strategy.
• Collaborate with partners in Brand, Media, Talent, PR to define and deliver integrated marketing campaigns.
• Conduct industry research, competitive analysis, and customer segmentation to inform the direction and prioritization of creative strategy.
• Translate business goals into comms goals that are conveyed in actionable creative briefs and media strategy briefs for internal and external creative partners and agencies.
• Lead the planning, development, analysis, and assessment of integrated communications plans with Chase’s Media COE team that align to Brand and business objectives.
• Track, monitor, analyze campaign KPIs, and find opportunities to optimize future performance.
• Lead cross-functional working teams, fostering collaboration and accountability to deliver on ambitious project timelines and objectives.
• Prepare and present comprehensive project updates, business reviews, and strategic recommendations to executive leadership and other key stakeholders.

Requirements

• 7+ years of experience in brand strategy, marketing communications, and/or advertising execution.
• Demonstrated success managing complex, high-priority, or confidential projects in a matrixed organization.
• Exceptional relationship management skills and the ability to influence and collaborate across diverse teams.
• Strong analytical skills with a deep understanding of customer insights and data-driven decision-making.
• Outstanding written and verbal communication skills, including building executive level presentations, and presenting to executive audiences.
• Proven ability to manage multiple initiatives simultaneously and deliver results in a fast-paced environment.
• Bachelor’s degree or equivalent experience required.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• This benefits includes comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.